What are the responsibilities and job description for the Outside Service Supervisor position at Troon?
Talking Rock Ranch in Prescott, AZ is excited to announce the exceptional opportunity of Full time, year-round, Outside Service Supervisor. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior member service.
Key Responsibilities of the Outside Service Supervisor:
Key Responsibilities of the Outside Service Supervisor:
- Responsible for supervising the daily outside service operation and holding the team accountable.
- Responsible for training, scheduling, and conflict resolution.
- Provides sincere and courteous service to all members with items such as bag handling and club cleaning, range organization, and all member request within reason.
- Assists in educating members regarding course policy, current cart policy, speed of play and so forth.
- Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
- Cleans members clubs upon completion of play and on the practice facility.
- Maintains accurate records of member play.
- Assists with the overall upkeep of the clubhouse and cart storage area including bag room.
- Assists in the setup and execution of golf events.
- Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
- Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
- Prepare golf carts for play following club standards.
- Assists members by changing their golf spikes, if needed, and providing shoe cleaning service.
- Directs start of play when necessary.
- Incorporates safe work practices in job performance.
- Performs other duties as required.
- High School Diploma or GED; and six months to a year customer service experience or training.
- Regular and reliable attendance.
