What are the responsibilities and job description for the Resort Manager position at Troon?
Esplanade at Artisan Lakes is excited to announce the exceptional career of Resort Manager. If you get your energy from providing leadership and creating a culture of hospitality where training and accountability are front and center, Troon is seeking a Resort Manager to join and lead a team of can-do, passionate, and skilled associates focused on providing superior service to members and their guests, while overseeing every aspect of the operation and optimizing financial performance.
Qualified candidates will have a critical eye for detail, deliver large doses of management by walking around, inspire all associates to be the best version of themselves, drive pride in ownership, and possess a high level of stamina.
Candidates for this interactive and engaging role should demonstrate a high level of verbal and written communication skills.
• Outgoing and friendly personality, hands-on and member service orientated.
• Exemplary leadership and management skills / team player.
• Proven ability to present solutions to everyday problems with "out of the box" thinking.
• Excellent communication skills, both oral and written, able to communicate the board of director's vision.
• Attention to detail with a strong sense of urgency. Ability to problem solve and courage to implement needed changes/improvements.
• Strong sense of service with proven ability to train and motivate team.
• Ability to recruit, train and evaluate staff talent and have a positive record of developing, coaching and providing effective motivation. Ability to make difficult personnel decision in a timely manner.
• Strong financial background and previous experience managing a comprehensive golf and country club.
• Ability to function in a Committee orientated environment, ability to deal with a variety of personalities.
• Ability to see the big picture but also to have a critical eye for detail.
About Troon
Troon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit https://www.troon.com/.