What are the responsibilities and job description for the Server position at Troon?
BallenIsles Country Club, Palm Beach Gardens, FL is seeking Full Time Servers to join our team! Qualified candidates must have demonstrated success in a similar service environment and dedication to quality, productivity, and attentive service to private club members and guests.
Essential Duties:
• Prepares restaurant tables with special attention to sanitation and order.
• Assists with setting tables and rearranging tables to accommodate larger parties.
• Provides immediate attention to all guests upon seating.
• Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate.
• Presents menus and assists guests in selecting food and beverage items.
• Delivers food to guests promptly after preparation.
• Confirms orders with the chefs and bartenders whenever a clarification is requested.
• Ensures guest satisfaction. Anticipates guest needs, replenishes items as needed, and maintains a clean and clutter free table.
• Participates in pre-shift meetings and taste tests.
• Maintains organized workstation and side work duties.
• Accountable for checks and cash transactions. Utilizes the Point-of-Sale System properly and strives for 100% accuracy in all charges and transactions.
• Follows established training and systems for taking, placing, and delivering orders.
• Follows established standards for greeting, cocktail service, food delivery and general service techniques.
• Collaborates with other servers, kitchen, and bar staff before, during and after meal service periods to execute a “Member/Guest Comes First” approach.
• Practices proper tray service for all food and beverage service.
• Works closely with restaurant management to immediately address all guest concerns.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.
Physical Demands:
Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls or crouches; talks or hears. Occasionally sits; climbs or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Occasionally works in outdoor weather conditions. Noise level is moderate.
Preferred Requirements:
• 2 years’ Server experience preferred.
• Proven exemplary customer service skills.
• 2 years’ experience with a restaurant POS software platform.
Other Qualifications:
• ServSafe and/or TIPS certification preferred.
• Regular and reliable attendance.
• Position requires flexible work schedule including evenings, weekends, and holidays.
Compensation:
$ 18 - $21 per hour (Depending on Experience)
**NON-TIPPING PROPERTY**
** LOCAL CANDIDATES ONLY**
Salary : $18 - $21
