What are the responsibilities and job description for the Counter Sales Professional position at TROPIC SUPPLY INC?
Job Details
Description
Are you passionate about building relationships and delivering top-notch customer service?
If so, Tropic Supply is calling your name! As the largest independent, family-owned HVAC and refrigeration wholesale distributor in Florida, we believe people matter. We are on the lookout for enthusiastic individuals to join our Counter Sales team.
What You Will Do:
As part of our Counter Sales Team, you will be the friendly face customers count on for expert advice, quick answers, and a helping hand with their orders. You will play a key role in ensuring our customers get the products they need swiftly so they can get back to helping their clients. We are all about creating exceptional experiences, and we are excited to have talented people like you on board!
Your Responsibilities Include:
- Building and nurturing customer relationships while delivering outstanding service to both internal and external customers
- Taking orders, pulling items, and processing transactions accurately
- Managing customer warranty claims and credit returns efficiently
- Assisting customers with loading products into their vehicles when needed
- Accurately entering sales orders into our system
- Keeping our shelves organized and products well-stocked
- Helping out with inventory counts
Our Core Values:
At Tropic Supply, we live by our values, and we expect the same from our team members:
- Trust: We deliver dependable and resourceful solutions.
- Relationships: We focus on managing relationships, not just transactions.
- Own It: We take accountability from start to finish—no passing the buck here!
- Positive Attitude: We believe happy people create positive experiences.
- Integrity: We do the right thing, even when no one is watching.
- Considerate: We treat everyone with respect and humility.
Qualifications
What We Are Looking For:
- Proficiency with computers and a willingness to learn our parts management software
- Strong communication skills and the ability to engage professionally with diverse customers in person and over the phone
- Capability to lift items up to 75 pounds regularly
- Attention to detail with the ability to juggle multiple tasks in a fast-paced environment
- A self-starter attitude with minimal supervision, even under pressure
Why Join Us?
- 100% Company-Paid Employee Medical and Life Insurance
- Optional Dental and Vision Plans
- Voluntary Short-Term and Long-Term Disability Insurance
- 401(k) Plan with Company Match
- Plus, more benefits and discount programs!
Ready to join a team that values you? Apply today and let us build something great together!
