Senior Operations Analyst

About Us: 

Smarter Not Harder, Inc. (SNH) is a forward-thinking life sciences and technology company dedicated to transforming health optimization. We are the parent company of Troscriptions and Health Optimization Medicine and Practice (HOMeHOPe), both leading the charge in the optimization health space. 

• Troscriptions: Our innovative product line is designed to meet the demands of high-functioning individuals looking to maximize cognitive and physical performance. From our precision-dosed troches to our ongoing efforts in product research and development, Troscriptions delivers unparalleled quality in the health and wellness markets. 

• Health Optimization Medicine and Practice (HOMeHOPe): As a nonprofit organization, HOMeHOPe educates and trains healthcare practitioners in optimizing health rather than treating disease. We focus on an evidence-based, foundational approach to health that’s built on the latest advances in metabolomics, chronobiology, and bioenergetics. 

Role Overview: 

We are seeking a dynamic and detail-oriented Operations Manager to oversee day-to-day operations for both Troscriptions and HOMeHOPe. This role is vital for managing the efficiency of our supply chain, executing complex projects, and navigating potential tech migrations. Additionally, the Operations Manager will have deep involvement in shaping and executing the company’s artificial intelligence (AI) initiatives, ensuring they align seamlessly with operational goals and drive innovation. The ideal candidate will be a proactive problem solver with experience in fast-paced, high-growth environments and a passion for health optimization. 

Key Responsibilities: 

• Supply Chain Management: Oversee the supply chain operations for Troscriptions, including inventory control, vendor management, and logistics optimization. 
• Project Management: Lead and coordinate cross-functional projects across Troscriptions and HOMeHOPe, ensuring timelines, budgets, and quality standards are met. 
• AI Initiative Involvement: Collaborate with technical teams to integrate AI-driven solutions into operational processes, from automating workflows to enhancing data analytics capabilities. You do not have to know AI now, but we do want someone who wishes and can learn it.
• Tech Migration Oversight: Evaluate, recommend, and manage potential tech migration projects for HOMeHOPe to enhance operational efficiency and scalability. 
• Operations Process Improvement: Identify and implement process improvements to drive efficiency and quality across all operational functions. 
• Team Coordination: Work closely with cross-functional teams, including Marketing, Finance, and Product Development, to align operational strategies with company goals. 
• Data-Driven Decision Making: Use analytics and key performance indicators (KPIs) to inform decisions and drive continuous improvement. 
• Compliance and Quality Assurance: Ensure all operational activities comply with regulatory standards, particularly in supply chain management. 
• Risk Management: Identify risks and develop contingency plans to minimize operational disruptions. 
• Customer and Client Support: Support HOMeHOPe’s practitioner education efforts by ensuring seamless operational logistics for events, content distribution, and practitioner interactions. 

Ideal Skills and Qualifications: 

• Bachelor’s degree in Business Administration, Operations Management, or a related field. 
• 5 years of experience in operations, project management, or supply chain management. 
• Demonstrated experience in supply chain management, including vendor negotiations and logistics. 
• Experience in or exposure to artificial intelligence projects and/or a desire to learn how to use the programs in an operations context or workflow.
• Strong project management skills with the ability to manage multiple priorities and deadlines. 
• Technical proficiency, especially with software and platforms related to operations and project management. 
• Experience with tech migrations and the implementation of new software tools. 
• Familiarity with the healthcare, wellness, or life sciences industry is highly advantageous. 
• Experience in working with teams overseas, living overseas, or a genuine interest in other cultures. 
• Excellent analytical and problem-solving skills, with a data-driven approach. 
• Exceptional organizational and time management abilities. 
• Strong interpersonal and communication skills to collaborate with diverse teams. 
• High degree of flexibility and adaptability in a growing and dynamic environment. 
• Passion for health optimization and wellness. 

Why Join Us? 

At Smarter Not Harder, Inc., we are on a mission to redefine what’s possible in health optimization. As part of our team, you’ll be surrounded by innovative thinkers and pioneers in the wellness industry. We offer a supportive environment, opportunities for professional growth, and the chance to make a real impact on the lives of our customers and practitioners. 

Apply Today! 

If you are ready to lead operational excellence and thrive in a fast-paced, hybrid work environment, we’d love to hear from you! We provide a competitive salary with comprehensive benefits.