Operations Team Lead

Job Overview

Trotter Workforce is seeking an experienced Operations Team Lead to join our team in Red Hill, PA. As a key member of our operations team, you will play a critical role in managing the daily activities of our rental operations, including fleet and vendor management.

Responsibilities:

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• Conduct thorough inspections of inbound and outbound trailers, documenting any damage or issues and billing customers accordingly;
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• Utilize solid mechanical expertise to guide mechanics in assessing and diagnosing issues, making recommendations for repair or replacement;
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• Process rental reservations and contracts with precision and attention to detail;
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• Maintain effective communication with customers and vendors regarding road call management, including resolving issues and escalating concerns as needed;
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• Complete and manage routine yard inventories to ensure accuracy and compliance;
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• Negotiate and procure services from vendors, developing and maintaining strong relationships to drive business growth and efficiency;
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• Manage employee performance, providing coaching and feedback to ensure optimal results;
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• Collaborate with the Service Manager to coordinate work orders and optimize resource allocation;
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• Foster new customer relationships while maintaining existing ones, driving business growth through exceptional service and support;
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• Interface with corporate accounting and administration, as well as other branch locations, to ensure seamless communication and collaboration;
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• Maintain company equipment and facilities to promote a safe and productive work environment;
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• Pursue additional responsibilities as required to contribute to the success of Trotter Workforce.
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Requirements:

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• Minimum 2 years of experience in the trailer industry, with a proven track record of success;
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• Solid mechanical ability and experience, with knowledge of dry van and refrigerated trailers;
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• Rental leasing experience, with the ability to discuss client needs and preferences;
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• Leadership skills and the ability to motivate and manage staff effectively;
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• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, vendors, and colleagues;
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• Self-motivated and driven individual, with a passion for delivering exceptional results;
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• Strong computer skills, with proficiency in relevant software applications.
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Benefits:

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• A comprehensive benefits package, including health, dental, and vision insurance;
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• A 401(k) retirement plan, with company matching contributions;
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• Ongoing training and professional development opportunities;
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• A dynamic and supportive work environment, with opportunities for growth and advancement;
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• A competitive salary range of $75,000 - $85,000 per year, based on experience and qualifications.
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About Us

Trotter Workforce is a leading provider of [industry] solutions, dedicated to delivering exceptional results and building long-term relationships with our customers. We are committed to fostering a positive and inclusive work environment, where our employees can thrive and grow professionally. If you are a motivated and experienced professional looking for a challenging and rewarding opportunity, we encourage you to apply.

Salary : $75,000 - $85,000