Receptionist

We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future.

We invite you to explore the position below and to submit your application to join our team!

The Receptionist role provides professional and comprehensive general administrative support for reception, hospitality, and conference services in their assigned firm office and in coordination with other Troutman Pepper Locke offices. Additionally, the Receptionist supports office services and audio-visual teams in handling facilities, meeting logistics and collaborates with various departments across the firm.

Essential Duties And Responsibilities

• Serve as first point of contact by welcoming clients and visitors upon arrival.
• Answers, screens, and directs phone calls to attorneys and staff.
• Understand and follow established office and security procedures for receiving visitors, packages, and Service of Process documents.
• Provide conference services support and cross train in all conference services areas.
• Regularly use computer software application programs to retrieve information, send and receive e-mails, reserve conference rooms, and communicate confirmations and cancellations in a timely manner.
• Assist with meeting logistics to include billing catering orders to the appropriate cost centers.
• Assist with routine administrative tasks including travel arrangements, filing emails and documents, notarizing documents, submitting expense reports, invoices and check requests while using specialized software programs such as Chrome River and iManage.
• Assist with coverage for shared services and other departments as needed.
  
  

Knowledge, Skills, And Abilities

• Effective verbal communication skills and customer service skills.
• Proven reliability and commitment to exceptional service.
• Project enthusiasm, professionalism, and a positive attitude.
• Ability to thrive within a dynamic fast paced and constantly changing environment.
• Ability to build a rapport with employees, clients, and vendors.
• Ability to interpret a variety of written and verbal instructions and respond using discretion and good judgment.
• Demonstrate a strong knowledge of Microsoft Office Suite and the ability to quickly learn additional software such as conference room booking software.
  
  

Education And/or Experience

• High school diploma
• Minimum of two (2) years of experience working in a professional setting; any combination of training, education, and experience that demonstrates the requisite knowledge and ability to perform the duties of the position.
• Previous experience in a law firm, hospitality and/or a services organization preferred.
  
  

The Firm will comply with any applicable city or state workplace mandates in effect in regards to Covid-19.

This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.

This position description does not constitute a written or implied contract of employment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

By applying for this position, you agree and understand that Troutman Pepper Locke will process your Personal Information pursuant to the terms of our Worker and Applicant Global Privacy Notice. If you have questions about our data handling practices, or you are a resident of California, the United Kingdom, or the European Union and wish to exercise your privacy rights, please contact us at privacy@troutman.com.

Equal Employment Opportunity

Troutman Pepper Locke adheres to a policy of equal opportunity and will make all employment decisions, which include hiring, promotion, transfer, demotion, evaluation, compensation and separation, without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status and any other classification as protected by law.

Compensation is dependent on several factors, such as position, location, education, training, and/or experience.

Hiring Salary Range

$55,000.00 - $75,000.00