What are the responsibilities and job description for the Customer Logistics Coordinator position at Trove Brands?
Company Description
Trove Brands is a privately-held house of brands including BlenderBottle®, Owala™, and Whiskware™. Our patented and best-selling products are designed to simplify and improve everyday life with leading-edge innovation, incomparable quality, and aspirational style.
A career at Trove Brands is not about punching the clock. It’s about embracing exciting and fast-paced opportunities that sharpen your skills, drive innovation, and play an integral role in growing our global reach. Your work will not only impact the company, it will impact the lives of millions of people around the world. When you step up to a career at Trove, you step up to cutting-edge excellence. You sign up for bold action and invigorating synergy. You agree to face—and break through—new challenges every single day.
Job Description
Every role at Trove Brands is critical to our overall success. In this role, you will be responsible for ensuring efficient, compliant, and accurate order processing, shipping coordination, and communication across departments. Your key responsibilities will include:
- Manage the accurate processing and shipping of orders to ensure they are shipped on time in full (OTIF) to the customer.
- Maintain high accuracy through the life cycle of an order by processing orders, reducing error rates and rejections.
- Overseeing EDI procedures, software updates, and technology processes to maintain vendor compliance.
- Reviewing routing guides and technology workflows to ensure operational efficiency.
- Communicating effectively via Outlook and Microsoft Teams to collaborate across multiple departments both internally and externally
Qualifications
We are looking for a proactive and detail-oriented team player who thrives in a fast-paced environment. The ideal candidate will have:
- Exceptional communication skills – both written and verbal.
- Strong organizational skills and attention to detail.
- Self-motivation and a professional attitude – works well independently and as part of a team.
- Excellent time management and problem-solving abilities.
- A positive and collaborative mindset to contribute effectively to team goals.
- 2 years of experience with Excel
If you’re highly motivated and enjoy working in a dynamic, fast-paced environment, we’d love to hear from you!
Additional Information
Our culture is passionate, entrepreneurial, and energetic. We value innovation through collaboration. And while we work smart and hard, we also connect and celebrate with equal gusto. We host team-building activities, athletic events, and seasonal celebrations to foster community and reward accomplishments. Bottom line? You’ll love it here.
Among the many benefits our team members enjoy are:
- 401k package with employer matching
- Full indoor basketball/volleyball court
- Fully equipped fitness center (cardio, weights, functional fitness area, lockers and showers, etc.)
- Yoga studio
- Meditation/Nap room
- And much more!
Trove Brands is an equal opportunity employer.
Phone calls regarding this position are not accepted.
