Client Onboarding Accounting Associate

Company Overview

Trove is an administrative financial services company that understands the complex needs of high-net-worth individuals, families and/or their organizations. Trove delivers an array of bespoke, day-to-day, financial solutions to the families and engagements it serves. We have 5 office locations; Boston, MA, New York City, NY, Bryn Mawr, PA, Salt Lake City, UT, & Stamford, CT. Through continued growth we have become the leading independent multi-family office in North America! At Trove we are dedicated to building centers of excellence with a trusted, innovative, and expert team to support our families and engagements. We look for talented people who are motivated, curious, collaborative, and have a passion for delivering the highest quality services with a culture of teamwork. Interested? Read more about the day-to-day responsibilities of our Client Onboarding Accounting Associate below!

Job Description

We are seeking a Client Onboarding Accounting Associate to join our Family Office team. This individual will play a key role in managing the daily onboarding and accounting operations for a portfolio of families and engagements. The role combines a strong foundation in accounting with client-facing responsibilities, ensuring a seamless onboarding process while providing ongoing financial oversight. This position will require you to leverage accounting expertise to support the onboarding process, resolve operational challenges, and manage accounting tasks with a high degree of attention to detail and accuracy.

If you have experience in accounting, are highly organized, and thrive in client-service-oriented environments, we invite you to apply.

Responsibilities include, but are not limited to:

• Manage general ledger / chart of accounts and identify mistakes or errors
• Follow Engagement’s standard operating procedures (SOP)
• Ownership of bill pay: review and catch mistakes and ensure all invoices are entered within the system for processing
• Ownership of family receivables: accounts receivable, loan and services such as preparation of invoices, issue resolution, and ensuring timely deposits
• Treasury management: process and reconcile all activity for banking, credit cards, custody / brokerage accounts, alternative payment methods, and retirement accounts
• Prepare funding requests
• Ownership of asset tracking process: real property, collectibles, other assets, and preparation of journal entries as necessary
• Investment and partnership accounting: prepare journal entries and reconcile investment accounts
• Reporting and analytical review with proficient use of software
• Assist with tax return payments: follow tax deadlines to process payments in a timely manner (checks via certified mail / EFT via federal and state portals / EFT via banking system)
• Communicate cash needed for tax payments to the team
• Assist with estate related tasks and projects, as needed
• Understand basic insurance program and identify key life events which trigger coverage adjustments
• Occasionally assist with concierge special projects
• Organize and process payroll for employees (household and / or business) as per the SOP and workflow
• Relationship management: establish a working relationship with external providers and the family to ensure a professional working relationship
• Communicate with team members proactively and continuously
• Assist with ad hoc projects and family requests, as needed

Qualifications

• Minimum of an associate degree in accounting or related area
• Bachelor's degree in accounting or related area preferred
• 1-7 years prior accounting or related experiences, client service-oriented experience preferred
• Proficient in general ledger software, bill pay software, Microsoft Office, & CRM systems

Skills & Experiences for Success

• Strong organizational skills, candidate can prioritize work and meet internal and external deadlines
• Strong knowledge of debits, credits and general ledger / chart of accounts with the ability to adhere to previous categories and engagement specific processes
• Basic understanding of asset classes for brokerage accounts, alternative investments (private equity, hedge funds, etc.)
• Basic understanding of capital statements, capital calls and distributions, NAV / profit allocations and partnership allocations
• Familiar with basic estate documents: wills, POA's, trusts, living will, etc.
• Experience working in and/or knowledge of family offices and high net worth individuals a plus
• Strong proficiency in Microsoft Office Suite, specifically Excel, SharePoint, OneNote and Teams
• High level of proficiency in Sage, QuickBooks Online, QuickBooks, Salesforce, and/or Bill.com
• Ability to recognize areas for process improvement and provide feedback to team for continued development of best practices
• Willingness to participate in company events, understands the importance of firm culture
• Eagerness to learn and attend training sessions to expand knowledge base

Compensation & Benefits

We offer a competitive compensation package that includes a discretionary bonus, retirement plan matching, medical and dental benefits, and more. Our employees also have access to specialized educational courses, company events, and community service opportunities.

Equal Opportunity Employer

Trove is an equal opportunity employer. We encourage qualified applicants from all backgrounds to apply without regard to age, race, color, sex, marital status, religion, creed, ancestry, national or ethnic origin, physical or mental disabilities, sexual orientation, or gender identity.