What are the responsibilities and job description for the Host / Hostess position at Troy Development Company INC?
Description:
Summary:
The Hostess is responsible for welcoming guests, seating them at their tables, and providing excellent customer service. The ideal candidate will be friendly, organized, and have a strong attention to detail.
Responsibilities:
- Greet guests warmly and professionally
- Seat guests at their tables in a timely and efficient manner
- Provide guests with menus and answer any questions they may have
- Assist servers and bussers when needed and within reason
- Resolve any issues or complaints in a timely and professional manner
- Maintain a clean and organized dining area
- Assist with other duties as assigned
- Comply with all health and safety regulations
Required Skills:
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work well under pressure
- Ability to multitask and prioritize
- Knowledge of restaurant operations
- Ability to learn reservation and seating software
- Valid food handlers and allergens permits or ability to obtain one
