Demo

Customer Service Representative

TROY Group
Paso Robles, CA Full Time
POSTED ON 1/31/2025
AVAILABLE BEFORE 4/28/2025

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Position

Customer Service Representative

Location

Pasolivo - Production

Exempt / Non-Exempt

Non-Exempt

Full-Time / Part-Time

Full-Time

Shift

Days

Description

Pasolivo, an award-winning olive oil producer in Paso Robles is looking to hire a multi-task oriented, high-energy individual as a full-time Customer Service Representative.

Duties :

  • Promptly and professionally respond to customers via phone, email, or via mail and, to include up-selling when proper.
  • With both customer-facing and administrative duties, the ideal candidate is skilled in customer service, time management and prioritization.
  • Correct and prompt data entry of sales orders, new club member signups, changes, and updates.
  • Help with Oil tastings, production, and club retention and marketing projects when needed.
  • Help with local marketing and relationship building as needed.
  • Other duties as assigned.

Qualifications :

  • Deliver excellent customer service, always!
  • Excellent written and verbal communication skills (via telephone, e-mail and face-to-face) are a necessity.
  • Sales Experience
  • Able to coordinate and manage multiple projects.
  • Self-aware, able to work independently, and as a team contributor.
  • Proficient in Microsoft Excel.
  • Experience in the olive oil industry not needed, we are happy to train you!
  • This position is currently accepting applications.

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