What are the responsibilities and job description for the Office Assistant/Front Desk - Full Time Clinic position at Troy Regional Medical Center?
Troy Regional is seeking a Physician Office Assistant to support our dynamic Physician Clinics. This essential role is perfect for someone who is organized, personable, and thrives in a fast-paced medical office environment.
Key Responsibilities:
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Key Responsibilities:
- Greet and register patients for clinic appointments
- Manage check-out procedures and schedule follow-up visits
- Create and maintain accurate patient charts and files
- Answer and direct phone calls in a professional manner
- Coordinate with Central Scheduling and Surgery departments
- Handle pre-certifications and insurance verifications
- Ensure compliance with departmental policies and procedures
- Collaborate with physicians, staff, and patients to deliver high-quality service
- High School Diploma or GED required
- Comfortable using computers; quick to learn new software systems
- Experience with Electronic Medical Records (EMR) preferred
- At least 1 year of medical knowledge or front office experience in a healthcare setting
- Strong independent judgment and ability to multitask
- Excellent communication and customer service skills
- Friendly, professional, and positive attitude
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