What are the responsibilities and job description for the Admissions Assistant position at Troy Rehabilitation and Healthcare Center?
Troy Rehabilitation and Healthcare Center is a premier skilled nursing and rehabilitation facility with an established reputation for providing Excellence in Care. Our commitment to delivering the highest quality, compassionate service extends beyond our clinical teams—it begins the moment a resident or family walks through our doors.
We are seeking a highly organized and personable Admissions Assistant to join our team! In this vital role, you will serve as the first point of contact for new residents and their families, supporting our admissions process through exceptional clerical and administrative assistance.
Why Join Troy Rehabilitation and Healthcare Center?
A supportive, team-oriented environment
Competitive pay and comprehensive benefits for full-time employees
PayActiv – Work Today, Get Paid Tomorrow!
Opportunities for professional growth and development
A workplace culture built on compassion, professionalism, and integrity
Position Overview:
As the Admissions Assistant, you will be responsible for supporting the Admissions and Business Office teams to ensure a smooth, welcoming, and efficient admission experience for incoming residents and their families. Your clerical expertise and attention to detail will help uphold our mission of Excellence in Care.
Key Responsibilities:
Greet visitors, families, and prospective residents with warmth, professionalism, and respect
Assist in managing and maintaining resident admissions files and paperwork with a high degree of accuracy and confidentiality
Collect, organize, and input data related to resident admissions into facility systems
Prepare admission packets and required documentation for new residents
Support communication between internal departments (nursing, therapy, dietary, etc.) to ensure smooth transitions
Coordinate and schedule admissions tours and meetings
Maintain organized records and filing systems for active and prospective admissions
Answer incoming calls related to admissions inquiries and provide general facility information
Assist with clerical duties such as photocopying, faxing, scanning, and filing
Other administrative support duties as assigned by the Admissions Director or Business Office Manager
Qualifications:
Prior experience in healthcare admissions, healthcare office support, or general clerical work preferred
Strong organizational skills and meticulous attention to detail
Excellent communication and customer service skills
Proficient with Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new systems
Ability to multitask and work in a fast-paced environment
High school diploma or equivalent required
At Troy Rehabilitation and Healthcare Center, we believe every interaction is an opportunity to show Excellence in Care. If you have a passion for helping others and take pride in your administrative skills, we invite you to apply and become part of our dedicated team!
Apply Today and Help Us Continue Our Tradition of Excellence!
