What are the responsibilities and job description for the Guest Experience Ambassador position at TROY'S BBQ?
Groove’s Kitchen and Daiquiri is seeking a versatile and engaging Guest Experience Ambassador to join our team. This unique role combines the welcoming charm of a concierge with the attentiveness of a host, ensuring our guests enjoy a safe, pleasant, and memorable dining experience.
**Responsibilities:**
- **Warm Welcome:** Greet guests with a friendly and professional demeanor, assisting with seating and providing a warm introduction to our dining environment.
- **Safety Assurance:** Oversee the well-being of guests and staff, addressing any issues promptly to maintain a secure atmosphere.
- **Standard Maintenance:** Ensure that all service and conduct standards are upheld throughout the restaurant, supporting the team in delivering exceptional experiences.
- **Concierge Services:** Offer guests information about our menu, specials, and local attractions to enhance their visit.
- **Conflict Management:** Address any disturbances with tact and diplomacy, keeping interactions calm and respectful.
- **Team Collaboration:** Work alongside management and the service team to ensure smooth and efficient operations.
**Qualifications:**
Experience in hospitality, customer service, or a related field.- Excellent communication and interpersonal skills.
- Ability to remain composed and professional in high-pressure situations.
- A polished and approachable appearance with a dedication to outstanding guest service.
- Flexibility to work evenings and weekends.
- Familiarity with local attractions and dining options is a plus.
**What We Offer:**
Competitive salary and benefits.- A vibrant and supportive work environment.
- Opportunities for professional development and growth.
- Employee discounts and perks.
If you have the charisma of a host and the dedication to ensure guest satisfaction, we invite you to apply for the Guest Experience Ambassador role at Groove’s Kitchen and Daiquiri. Join us in crafting exceptional dining experiences on Atlantic Ave.
Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.
About TROY'S BBQ: Troy Davis started out with seafood on the menu when he first opened in 1996. The problem was customers kept ordering barbeque. Over and over again. It may have been a problem at first, but customer demand helped Troy Davis hone his skills as the master of the barbeque. After years and years of experience at the pit, Troy has made barbeque his business and has created a legacy for his family. With three locations throughout Palm Beach County, you'll taste and see why Troy's does it right!The customer base is still growing, the menu has evolved and Troy's son Anthony Barber is partnering with his father to bottle up Troy's signature sauce and take it to the next level 21 years after the first platter was delivered with perfection.
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