What are the responsibilities and job description for the Field Service Technician position at TROYS Technical Repair, LLC?
Job Summary
This position works in a field/shop environment primarily at customer jobsites, specializing in the scrap, recycling and demolition industries.. May on a continuous basis walk, bend and lift up to 75lbs. Will be required to wear appropriate safety equipment (IE- Safety glasses or side shields, hearing protection, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsibilities:
- Troubleshoot and repair engine, hydraulic, electrical, and other systems.
- Provide excellent customer service to all customers.
- Operate equipment in a safe manner to find diagnostic errors, technical problems, and determine proper solutions.
- Establish and maintain a service oriented relationship with customers and supervisors.
- Order parts in equipment parts books or online.
- Complete service reports and enter the proper data into the computer systems.
- Other duties as assigned
Qualifications:
- Successful completion of a formal technical training program with a minimum of four years’ experience in a service setting required.
- Must have engine, electrical, hydraulic, transmissions and diagnostic troubleshooting and repair skills.
- Computer literacy required. Must be familiar with programs such as Microsoft, Excel, Outlook, and CAT programs.
- Must be a self-starter with good time management
- Excellent planning & organizational skills required
- Must be team oriented and willing to adapt to change.
- CDL with air brake required. Must have clean driving record.
- Ability to work overtime and some weekends when needed.
- Excellent communication skills (written, e-mail, and verbal) are necessary.
- Must be able to lift up to 75lbs and provide your own tools.
- High School Diploma or equivalent is required.
- Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
Join our team of professionals dedicated to providing top-notch service in the field. If you have the skills and passion for technology, we encourage you to apply!
Job Type: Full-time
Pay: $32.00 - $38.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Overtime
Ability to Relocate:
- Mount Vernon, IL 62864: Relocate before starting work (Required)
Willingness to travel:
- 100% (Preferred)
Work Location: On the road
Salary : $32 - $38