What are the responsibilities and job description for the Assistant General Manager position at Tru by Hilton Albany Airport?
Tru by Hilton, Albany/Airport
Assistant General Manager
The Tru by Hilton, Albany/Airport is looking for a highly enthusiastic, hands-on individual to join our management team as Assistant General Manager. The ideal candidate will possess strong leadership and organizational skills, be highly ambitious, detailed oriented and be able to work in a fast-paced setting. Individuals must be able to work in a collaborative, team environment. This is the perfect opportunity for an experienced customer service professional that is able to build strong relationships with guests and the hotel team.
All management and staff in our limited service hotels work together to achieve sales goals and guest satisfaction. Experience focusing on customer service will be an important factor. Management experience required.
Why work for Tru by Hilton, Albany/Airport?
- Great team atmosphere
- Enjoy discounts at hotels nationwide
- Competitive salary and benefits, based upon experience
- Opportunity to grow with Prestige Hospitality Group, an experienced Hospitality Management Company
Job Requirements
Job Responsibilities:
This position includes all aspects of Hotel operations including:
- Providing excellent guest service
- Ensuring compliance of all brand and company standards
- Leading, coaching, mentoring, and inspiring front desk staff
- Performing guest service standards, including using the Guest Service Script and engaging our front desk and housekeeping staff to meet guest service standards
- Reviewing daily administrative tasks
- Reviewing guest folios and night audit reports
- Resolving guest and employee concerns with strong problem resolution skills
- Developing an operational budget and monitoring cost controls
- Ensuring appropriate staffing/scheduling to meet guest expectations
Requirements:
- Frequent standing, sitting, pushing, pulling, lifting, carrying.
- Must have reliable transportation and be available 24 hours a day as our establishment never closes.
- Previous hotel experience in a leadership position.
For consideration, please reply to this posting and include your resume with cover letter and contact information.
Management experience required, Bachelor/Associate's Degree preferred.
Benefits:
Competitive salary and benefits, based upon experience.
Job Type: Full-time
Pay: From $60,500.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Night shift
Education:
- Associate (Preferred)
Experience:
- Hospitality: 3 years (Required)
- Hotel management: 2 years (Required)
Work Location: In person
Salary : $60,500