What are the responsibilities and job description for the Front Desk Clerk position at Tru by Hilton Blue Ridge Parkway?
Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests and visitors, providing exceptional customer support. This role requires strong organizational skills, attention to detail, and proficiency in clerical tasks. The Front Desk Agent will play a crucial role in ensuring a smooth operation at the front desk while maintaining a welcoming environment.
Responsibilities
- Greet and assist clients and visitors upon arrival, ensuring a positive first impression.
- Manage phone calls, emails, and inquiries with excellent phone etiquette.
- Schedule appointments and maintain the calendar for the front desk area.
- Perform clerical duties including data entry, filing, and document management.
- Utilize Google Suite and other software to manage tasks efficiently.
- Proofread documents for accuracy before distribution or filing.
- Provide administrative support to other departments as needed.
- Maintain an organized front desk area, ensuring all materials are stocked and accessible.
- Assist with patient check-in/check-out processes if applicable in a medical setting.
Requirements
- Proven experience in a clerical or administrative role
- Strong computer literacy with proficiency in Google Suite and other relevant software applications.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Strong proofreading skills to ensure accuracy in documentation.
- Exceptional customer support skills with a friendly demeanor.
- Effective communication skills, both verbal and written.
- Ability to work independently as well as part of a team.
- Attention to detail and problem-solving abilities.
Join our team as a Front Desk Agent where your contributions will be valued, and your professional growth encouraged!
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $15 - $16