What are the responsibilities and job description for the Night Auditor position at Tru by Hilton Knoxville North?
Night Auditor - Parttime
Job Overview
Come work at the Tru by Hilton Knoxville North, a leading hotel in our metro area. We are looking to hire an experienced Night Auditor to help us keep growing. If you're hard-working and dedicated, Hampton Inn & Suites is an ideal place to get ahead. Apply today!
Responsibilities for Night Auditor
- Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
- Process invoices, post checks to vendors and distribute employee checks
- Respond to guest complaints, requests and emergencies
Reconcile all accounts in a timely manner
Verify that all EOD work has been performed by other departments
- Schedule guest wake-up calls and reservations for the following day
Respond to guest inquiries, concerns and complaints as needed
Answer phones and place reservations
Qualifications for Night Auditor
Excellent communication and math skills
2 years' experience in customer service or hospitality
Able to learn computer functions and other on-the-job skills
- Strong eye for details
Good problem-solving skills
- Ability to multitask
Solid customer service skills
- Strong written and verbal communication skills
Exceptional customer service skills
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Night shift
Ability to Commute:
- Knoxville, TN 37912 (Required)
Work Location: In person
Salary : $15 - $16