What are the responsibilities and job description for the Head Housekeeper position at TRU BY HILTON ROGERS BENTONVILLE?
Overview
We are seeking a dedicated and experienced Head Housekeeper to lead our housekeeping team in maintaining the highest standards of cleanliness and guest satisfaction. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a passion for hospitality. This role is essential in ensuring that all areas of our facility are impeccably clean and welcoming, contributing to an exceptional experience for our guests.
Responsibilities
- Oversee daily housekeeping operations, ensuring that all tasks are completed efficiently and to the highest standards.
- Train, supervise, and motivate housekeeping staff to maintain quality service and performance.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and adherence to established standards.
- Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels.
- Develop and implement housekeeping procedures and policies to enhance operational efficiency.
- Address guest inquiries and concerns promptly, ensuring a high level of customer satisfaction.
- Collaborate with other departments to coordinate cleaning schedules around events or peak occupancy periods.
- Maintain compliance with health and safety regulations within the housekeeping department.
Experience
- Proven experience in housekeeping management or a similar role within the hospitality industry is essential.
- Strong knowledge of floor care techniques, custodial practices, and industrial cleaning methods.
- Familiarity with hotel operations and standards is highly desirable.
- Excellent organizational skills with the ability to manage multiple tasks effectively.
- Strong communication skills to interact positively with team members and guests.
- A commitment to maintaining high cleanliness standards while fostering a positive work environment.
Join our team as Head Housekeeper where you can make a significant impact on guest experiences through exceptional cleanliness and service!
Job Type: Full-time
Pay: $14.18 - $14.73 per hour
Expected hours: 30 – 40 per week
Shift:
- Day shift
Work Location: In person
Salary : $14 - $15
