Housekeeping Supervisor/Inspector

Job Description

Provides supervision and direction for all Housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.

Essential Job Functions

• Inspect cleanliness of public areas, grounds and guest rooms to ensure hotel standards are met. Provide feedback to the Executive Housekeeper.
• Document pertinent information.
• Update status of guest rooms at 10am, Noon and 2pm.
• Perform Executive Housekeeper's duties in their absence.
• Monitor and handle all guest complaints.
• Responsible for assisting, ordering, receiving and proper storage of guest supplies and linen.
• Assist in collecting counts for period end inventory process.
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel Hazcom Program.
• Attend various other related meetings to obtain and disseminate pertinent information.
• Evaluate condition of furniture, fixtures, décor, etc. Make recommendations and assist in the coordination of rehab projects

Supportive Functions

• Supervise the operation of linen, uniform, supply and storage rooms
• Support inventory controls for uniforms, linens and supplies to be monitored by issuance procedures and purchasing
• Document the needs of the department to furnish management with budget requests
• Monitor issuance of keys and maintain inventory

Specific Job Knowledge Skills and Ability

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:

• Knowledge of basic sanitation requirements/controls and applications of relevant chemicals.
• Knowledge of Hotel Corporate Policies applicable to Housekeeping, especially those relating to safety and security of guests and hotel property.
• Basic mathematical skills to prepare moderately complex calculations for financial reporting
• Supervisory skills to manage entire housekeeping operation
• Ability to deal effectively with employees and guests
• Ability to coordinate and cooperate with other departments regarding housekeeping services/activities
• Ability to stand, walk, bend, reach and move continuously to inspect rooms on all floors of the hotel
• Must have ability to lift a minimum of 15 pounds
• Ability to access and accurately input information using a moderately complex computer system

Qualification Standards

Education

High school diploma required or GED

Experience

At least one year experience in housekeeping or front office position

Licenses or Certificates

No special certificates required

Grooming

All employees must maintain a neat, clean and well groomed appearance

Other

Additional language ability preferred

Regular attendance in conformance with the standards, which may be established by the hotel from time to time is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination. Due to the cynical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Upon employment, all employees are required to fully comply with Hotel rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

Job Type: Part-time

Pay: From $15.50 per hour

Expected hours: 1 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Work Location: In person

Salary : $16