What are the responsibilities and job description for the Housekeeping Attendant position at Tru by Hilton?
Room Attendant Job Description
Cleaning Responsibilities
· Change and replace all bed linens and towels.
· Sanitize and clean all restrooms.
· Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.
· Vacuum/mop all floors.
· Restock all room amenities.
· Assure all rooms are set up to company standards.
· Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.
Guest Service
· Offers guests assistance whenever possible.
· Responsible for resolving escalated customer relations issues.
· Answers inquiries pertaining to hotel policies and services.
· Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations.
· Responsible for positively representing and promoting the property.
· Ensures systems and procedures are in place and followed for guest safety and security.
- SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE
- High School Diploma, GED, or equivalent years of relevant work experience
- Previous housekeeping experience highly
- Ability to efficiently work under time
- Superior customer service
- Ability to work with cleaning
- Must be able to lift, push, and pull 25-50 pounds
- Able to work weekends
Other Duties as Assigned
- Completes daily housekeeping report
- Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new
Reports any maintenance, security, or safety issues to the appropriate staff.
Job Types: Full-time, Part-time
Pay: $13.50 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Tips
Work Location: In person
Salary : $14
