What are the responsibilities and job description for the Night Auditor position at Tru by Hilton?
Introduction :
We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities :
- Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
- Answer phone calls and respond to online inquiries in a timely and professional manner
- Handle guest requests, such as booking tours or making restaurant reservations
- Assist with check-in and check-out processes, including handling payments and issuing keys
- Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
- Monitor and maintain inventory of supplies and equipment
- Perform light cleaning duties, such as wiping down counters and restocking supplies
- Other duties as assigned
Qualifications :
Perks :
