What are the responsibilities and job description for the Front Desk Agent - TRU By Hilton Downtown position at TRU Downtown Indianapolis, IN?

TRU Downtown Indianapolis, IN is an EEO employer - M / F / Vets / Disabled

Come join the energetic, young-at-hearthotel TRU By Hilton 1 mile from downtown Indianapolis! We are hiring fora Front Desk Agent to join our TEAM, that promotes a strong work ethic andvalues. Offers a great working environment and was voted BestHospitality Company to Work for by Randy Starr and 5 Starr Engagement onassociate opinion surveys in 2024.

We offer a referral bonus program for alllevels.

Must be available : 7 : 00 AM to 3 : 00PM and 3 : 00PM to 11 : 00PM

Benefits :

MEC Plus AdvantagePlan / Dental / Vision / Supplemental Coverage with Reliance Standard
Paid Holiday for Full Time / Part Time -Upon hire
Paid Time Off for Full Time / Part Time - 6Months of Service
Nationwide Employee StayDiscounts for Hotel Brand

Qualifications :

Ability to effectively deal with internal and external customers, someof whom will require high levels of patience, tact, and diplomacy to defuseanger, collect accurate information and resolve.

Ability to understand and followdirections

Excellent customer service skills

Hotel experience is preferred, not required.

Responsibilities :

Responsible for greeting customers immediately with a friendly andsincere welcome.

Will use a positive and clear speaking voice, listen to, and understandrequests, respond with appropriate action, and provide accurate informationsuch as outlet hours and local attractions.

Completing required shift paperwork, reports as assigned by GeneralManager, and end of shift cash closing procedures

Creating guest reservation, completing guest registration, applyingcharges and payment to guest folios.

Visit company website : www.dorahg.com

Please visit our careers page to see more job opportunities.

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Front Desk Agent - TRU By Hilton Downtown

What are the responsibilities and job description for the Front Desk Agent - TRU By Hilton Downtown position at TRU Downtown Indianapolis, IN?

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