Operations Assistant

Job Responsibilities

Inside Sales & Order Processing

• Serve as a primary source of communication with customers throughout the quoting process
• Field phone calls and emails from customers looking for product information
• Develop and expand relationships with existing customers
• Respond to RFQ's with accuracy, efficiency, and professionalism
• Accurately capture all requirements relating to the customer's order
• Occasionally pull orders in the warehouse using forklift

Purchasing & Administrative Aide

• Establish relationships with vendors and procure materials as needed
• Perform routine billing on equipment rentals
• Create and file expense reports

Outside Sales

• Perform cold calls to potential new customers
• Perform sales research to generate prospect lists
• Schedule in person sales meetings with prospects

Customer Service & Technical Support

• Provide technical support for customers who have equipment issues or questions
• Occasional travel to job sites to perform service on equipment
• Occasional travel to job sites to set up equipment for customers
• Provide customer service support for customers that are experiencing issues with orders or service received

Preferred Skills & Competencies

• Client-first, service oriented mindset
• Self-starter, proactive problem solver
• Ability to manage multiple competing projects, tasks, and deliverables and prioritize based on client
• Strong organizational and project management skills
• Exceptional communication skills, both oral and written
• Ability to foster connections between and among diverse sets of clients and contacts
• Strong proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Mechanically inclined

Qualifications & Prior Experience

• High school diploma required
• Experience in fastener or industrial sales beneficial
• Experience in logistics and shipping
• Ability to lift 50 lbs

Benefits

• 401K with company matching
• Full health insurance
• Dental reimbursement program
• Paid holidays
• PTO

Job Type: Full-time

Pay: $45,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Commute:

• Griffith, IN 46319 (Preferred)

Ability to Relocate:

• Griffith, IN 46319: Relocate before starting work (Preferred)

Work Location: In person

Salary : $45,000 - $70,000