What are the responsibilities and job description for the Senior Lead Medical Receptionist - Spanish Speaker position at Tru Medical Management?
Job Description
Job Description
Benefits :We are looking for a skilled and organized Senior Lead Medical Receptionist with strong leadership qualities to join our healthcare team. You will perform a combination of various administrative and clinical tasks.
Position Responsibilities :
Training new front desk employees and managing training of updated processes to current front desk employees.
Performance management of front desk teams at multiple locations.
Ensure distribution and accountability of work, call lists & tasks to front desk team.
Lead and schedule front desk team meetings and huddles.
Display leadership qualities.
Serve as a role model to team.
Project management and process improvement.
Being a subject matter expert on standard practices and training documents.
Greet patients, check patients in, and check patients out
Administrative tasks - Scan, fax, answer calls routed from the call center.
Assist patients with referrals, appointment scheduling.
Performs other duties as assigned by management.
Qualifications :
Bilingual English / Spanish preferred.
Minimum of 5 years experience in receptionist role in a medical setting.
E-clinical works experience is highly preferred.
Warm & welcoming personality.
Excellent customer service skills.
Compensation is negotiable based on experience
Job Types : Full-time
Salary : $50,000-60,000 Annual
Education :
- High school or equivalent (Required)
- Spanish required
Language :
Salary : $50,000 - $60,000
