What are the responsibilities and job description for the Collection Specialist - B2B Accounts Receivable position at TruckPro?
Collection Specialist – Accounts Receivable – Full-Time / Non-Exempt - Cordova, TN
TruckPro Benefits:
- Medical/Dental/Vision Insurance
- 401k with Company Match
- Life Insurance
- Paid Time Off! 15 days per year
- Health Savings Account with Company Match
- Paid Training
- Hybrid schedule, after in-office training/onboarding period
- On-site gym facility and walking trail
Key Collection Specialist Responsibilities Include:
- Make outbound collection calls providing clear communication and customer service regarding collections issues to external customers and internal business partners
- Monitor outstanding account balances to determine next steps in the process
- Answer credit limit override line and approve or deny overrides
- Reconcile and resolve problems on accounts professionally, timely and courteously
- Answer inbound customer calls
- Fax missing invoices or statements upon request
- Track past due invoices
Successful Collection Specialist Candidates Will Have:
- High School Diploma or equivalent
- Minimum one year business-to-business, first party collections experience
- Full-cycle Accounts Receivable experience is preferred
- Excellent and effective verbal and written communication skills
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume
- Intermediate to advanced level Microsoft Excel
About TruckPro:
TruckPro LLC, headquartered in Memphis, TN, is one of the nation's largest independent distributors of heavy-duty truck and trailer parts with over 150 retail locations and 80 maintenance and repair service locations nationwide. Today, TruckPro is in an accelerated growth phase in a rapidly expanding industry. There has never been a better time to join our team.
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