What are the responsibilities and job description for the Billing Specialist position at Trucks On Demand?
Full job description
As a part of our Billing team, you will specialize in processing payments and billing customers. This role will manage inbound accounting-related requests via phone, email or in person interaction with a focus on issue resolution, customer satisfaction and relationship development.
- Process incoming paperwork for billing and accounts payable
- Review all documents for accuracy while ensuring they are filled out completely
- Make outbound calls to resolve paperwork issues
- Communicate with sales teams and customers to help resolve any billing discrepancies
- Answer incoming calls and connect them to the appropriate team
- Provide excellent customer service to the company’s internal and external customers through issue resolution regarding billing and payment concerns
- Work cross-functionally with other sales support departments to help resolve billing and payment issues
- Act as a liaison between Sales and Accounting
- Identify billing and/or process issues and escalate accordingly
Requirements:
- Availability to work 8am – 5pm
- Ability to take ownership of responsibilities and see tasks through completion
- Excellent communication skills with great attention to detail
- Proficient with Microsoft Office products
- Demonstrated exceptional punctuality
- Exceptional organizational skills with strong attention to detail
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
Work Location: In person
Salary : $40,000 - $50,000
