What are the responsibilities and job description for the Customer Service Representative position at Trucordia?
Job Summary : Our growing and dynamic company is actively hiring new team members who embrace technology and thrive in a fast-paced, energetic work environment. We are proud to offer satisfying careers with competitive salaries and exceptional employee benefits. As a Customer Service Representative with Trucordia, you will perform many diverse responsibilities which ultimately help us succeed in providing extraordinary customer service to our customers. The Customer Service Representative will play a crucial role in the insurance industry and supporting our clients.Duties and Responsibilities :
- Provide quotes for commercial lines in addition to surplus lines quoting.
- Provide prompt and courteous assistance to customers via phone, email, and other communication channels.
- Process both new business and renewals for customers.
- Skillfully identify and assess customers' needs, delivering appropriate and effective solutions.
- Process payments and submit insurance premiums accurately and in a timely manner.
- Develop a comprehensive knowledge of our product offerings to assist customers accurately and efficiently.
- Maintain detailed and accurate records of customer interactions to continuously improve service quality.Qualifications :
- Experience in delivering client-focused solutions based on customer needs.
- Proven ability to manage multiple projects at a time while paying strict attention to detail.
- Excellent listening, negotiation, prospecting, and presentation skills.Preferred Qualifications :
- Excellent listening, negotiation, prospecting, and presentation skills.
- Valid Washington State Property & Casualty Insurance License.
- Broad knowledge of commercial property and casualty insurance. Experience in delivering client focused solutions based.Benefits :
- Medical, Dental, Vision
- Life Insurance
- AD&D
- FSA / HSA
- Commuter & Child Care FSA
- Cancer Support Benefits
- Pet Insurance
- Accident & Critical Illness
- Hospital Indemnity
- Employee Assistance Program (EAP)
- 11 Paid Holidays
- Flexible PTO
- 401KCompensation : $20.00-$23.00 an hour DOE Insurance Industry Experience
Salary : $20 - $23
