What are the responsibilities and job description for the Learning Experience Coordinator position at Trucordia?
Extraordinary opportunity. Exceptional experience.
Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and unrivaled opportunities for our employees, clients and stakeholders.
We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members in 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
Trucordia Values
In this role, you will coordinate, schedule, and communicate learning activities and events while serving as the administrator for Trucordia University, our Learning Management System (LMS). You will manage content curation, scheduling, and reporting for all employee learning opportunities. Additionally, you will facilitate new hire orientation and support the learning team in executing key initiatives.
Duties And Responsibilities
Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy.
Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.
Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and unrivaled opportunities for our employees, clients and stakeholders.
We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members in 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
Trucordia Values
- We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
- We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company.
- We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?
- We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.
- We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.
In this role, you will coordinate, schedule, and communicate learning activities and events while serving as the administrator for Trucordia University, our Learning Management System (LMS). You will manage content curation, scheduling, and reporting for all employee learning opportunities. Additionally, you will facilitate new hire orientation and support the learning team in executing key initiatives.
Duties And Responsibilities
- Serve as the administrator for Trucordia University, managing the LMS and other learning platforms, including third-party partnerships.
- Coordinate, schedule, and track attendance for all live and virtual training sessions within the LMS.
- Manage eLearning course uploads, build learning plans, and implement an audit process for course updates.
- Maintain and update the Trucordia University SharePoint page, ensuring timely communication of training events.
- Facilitate in-person and virtual training as needed, including new hire orientation and 30-60-90-day onboarding plans.
- Organize and optimize LMS content for easy access and continued engagement.
- Support Learning Experience Partners by developing job aids, workflows, training materials, and assessments.
- Track and report on training completion, compliance requirements, and employee engagement with learning programs.
- 1 Experience working with an LMS.
- 1 Experience with facilitating in a classroom and virtually.
- 2 Experience with customer service experience.
- 1 Experience with analyzing data and report creation.
- CPLP, CPDT or APTD certification
- 1 years of instructional design.
- System knowledge: Microsoft office 365, Adobe creative cloud, Articulate, Camtasia, other authoring tools, Learning management systems.
- Knowledge of adult learning methodologies and understanding of instructional design concepts.
- Project Management experience.
Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy.
Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.
