Shipping Coordinator - Indianapolis

True Brands™ is a leading global designer and supplier of beverage lifestyle accessories. We’re known for our innovative product development, cutting-edge in-house design, and top-tier customer service. With a diverse range of brands, we pride ourselves on delivering exceptional quality, on-trend aesthetics, and outstanding customer satisfaction.

True Brands is currently hiring an on-site Shipping Coordinator. The Shipping Coordinator is responsible for maintaining accurate and on-time shipments.

Key Responsibilities

• Ensures proper execution, accuracy, timeliness and shipping of orders
• Record and troubleshoot all problems related to fulfillment and ensure issues are addressed in a timely manner
• Interpret and carry out specialized picking, packing, shipping and routing instructions provided by customers and/or sales operations team, EDI team.
• Coordinate and schedule pickups/deliveries with shipping carriers and freight forwarders
• Effectively prioritize and manage multiple projects at once
• Work with other internal departments such as Receiving and Inventory Control, as well as teams based out of our Seattle, WA locations, including Sales Operations, Customer Service, IT and Supply Chain
• Prepares shipments using multiple shipping softwares
• PARCEL, LTL, FTL create shipping documents including INTERNATIONAL docs.
• Affixes shipping labels to packages. Sorts boxes for shipment according to destination, carrier, or other classification and places boxes on appropriate pallets
• Loads PALLET shipments on carrier arrivals ensuring all documentation is provided and recorded.
• Communicate problems or changes with orders to the Manager and appropriate personnel
• Understands and adheres to the concepts and techniques of the quality process in order to ensure quality operation
• Participation in continuous improvement process
• Promotes and adheres to company safety work rules and regulations
  
  

Qualifications

• 2-4 years of experience in a similar role.
• Strong analytical and problem-solving skills.
• EXCEL, WORD experience preferred
• SHIPPING SOFTWARE knowledge preferred
• Able to read, understand, follow, and verify written instructions and count accurately.
• Good numerical checking and comparing skills.
• Excellent organization skills and attention to detail.
• Able to handle multiple priorities in a timely and efficient manner.
• Excellent time management skills and must be able to meet deadlines.
• Excellent verbal and written communication skills.
• Attention to detail and strong organizational skills.
• Proficient with data entry.
  
  

Compensation & Benefits

• $15.00 - $18.00 per hour
• 40% employee discount
• Health, Dental, Vision, and Life Insurance, 401k with employer match
• Gym benefits
• Large supplemental insurance offerings such as accidental policies and discounted pet insurance plans
• FSA General Purpose Healthcare and Dependent Care
• Growth and development opportunities
• Excellent work/life balance
• Accrue 15 days of PTO per year
• 8 Paid Holidays per year
• Company events
  
  

True Brands is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. We are committed to providing a diverse and inclusive workplace where all employees are respected and given equal opportunities to succeed. We believe that our differences enrich our company culture, promote innovation, and enable us to better serve our customers. True Brands is dedicated to creating an environment free from harassment, intimidation, and retaliation and we expect all employees to treat each other with respect and professionalism.

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