What are the responsibilities and job description for the Systems Analyst position at True Group, Inc.?
Location: Lombard, IL
The Systems Analyst will join our growing team working on a variety of client infrastructure and support projects.
Responsibilities:
- Identify and resolve hardware, software, and/or networking issues by conducting tests, analyzing the problem, and providing suggestions for solutions.
- Install new hardware systems, Operating system, and software upgrades.
- Provide technical and/or operational training as needed.
- Document hardware configuration information, software configuration administration, network performance, and network layouts on a regular basis.
- When necessary, travel to the Clients’ offices or server locations for onsite duties.
- Flexible to do night and/ or weekend work.
Qualifications:
- Bachelor’s degree in Information Technology or related field and/or relevant work experience required
- Windows Active Directory Domain Services experience
- Group Policy Management experience
- Server BCDR experience (virtual and physical)
- ESXi and Hyper-V experience
- Windows Server experience
- 3 years of experience as a Server Support Analyst or Server Engineer
- Print and file server configuration, file permission application and securities (Windows server)
- Strong understanding of server infrastructure and server hardware
- A self-starter able to work independently but comfortable working in a team environment
- Good analytical and problem-solving skills
- Ability to think through problems and visualize solutions
- Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, and controllers
- Ability to create accurate network diagrams and documentation for design and planning network communication systems
- Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
- Ability to work with all levels of staff within and outside of IT and outside the organization
- Experience with Veeam required
- AWS or Azure Cloud computing experience is a plus
- Network security experience a plus
True Group is a transformative solutions provider. At True, we offer our employees a rewarding culture, professional growth, upward mobility, and the opportunity to maintain strong earning potential.
For additional information regarding salary range for this position, as well as company benefits, please click here.