What are the responsibilities and job description for the Medical Assistant position at True Health?
Job Summary
The Medical Assistant is a professional multi-skilled person dedicated to assisting in all aspects of medical practice under the direct supervision and responsibility of a physician. This practitioner assists with patient care management and executes administrative and clinical procedures. Competence in the field also requires that a medical assistant adhere to ethical and legal standards of professional practice, recognize, and respond to emergencies and demonstrate professional characteristics.
Clinical Responsibilities
Under the direct supervision and responsibility of a licensed physician, a medical assistant may undertake the following duties :
o Perform clinical procedures to include :
o Performing aseptic procedures
o Taking vital signs
o Preparing patients for the physician's care
o Performing venipunctures and non-intravenous injections
o Observing and reporting patients signs or symptoms
o Administering basic first aid
o Assisting with patient examinations or treatments.
o Operating office medical equipment
o Collecting routine laboratory specimens as directed by the physician.
o Administering medication as directed by the physician ( Exception : medications requiring dosage calculation)
o Performing basic laboratory procedures.
o Performing office procedures including all general administrative duties required by the physician.
If a licensed physician is not on-site, a medical assistant is prohibited from performing the following :
o Nursing activities that include the use of the nursing process and require the special knowledge, nursing judgment or skills of a registered or practical nurse, including :
o The initial nursing assessment or any subsequent assessments
o Prohibited from completing Review of Systems in the EMR
o Prohibited from performing injections (medication and / or vaccines)
o Prohibited from administering medication(s)
Medical Assistant
o Prohibited from performing aseptic procedures including wound care, dressing changes, etc.
o The determination of the nursing diagnosis or interpretations of nursing assessments
o Establishment of the nursing care goals and development of the plan of care
o Evaluation of progress in relationship to the plan of care
o Those activities for which the unlicensed assistive personnel has not demonstrated competence
Additional Position Expectations and Responsibilities
o Act as first level contact for the providers and support staff in trouble shooting issues.
o Ensure patients are properly check-in for clinical visits via Electronic Medical Record (EMR)
o Ensure patients are properly checked-out after every clinical visit and depart with required paperwork
o Schedule patients? appointments following company protocol.
o Ensures patient documentation is fully completed and recorded via the Electronic Medical Record (EMR)
o Ensures that external third-party documentation (i.e., labs, reports, consultations) are collected and sent to scan as appropriate.
o Expected to complete 48-hour chart check and contacts patient / referral providers if further information is needed
o Expected to answer phones, check and returns voicemail messages in a timely manner.
o Expected to respond to all correspondence and tasks (via letter, email, fax) in a timely manner
o Expected to have knowledge of standard (universal) precautions
o Expected to be able to read and comprehend simple instructions, short correspondence, and memos
o Expected to be proficient in all computer software utilized for patient care
o Expected to participate as part of a multi-disciplinary team, within the scope of practice to provide patient care and other patient need in a safe, timely manner
o Expected to complete all necessary documentation, department logs and reports
o Expected to keep unit clean, restock rooms as needed, and assist with ordering supplies
o Expected to communicate effectively with all members of the patient care team
o Other duties as assigned
Minimum Qualifications
o High school diploma or general education degree (GED) required
o Completion of Medical Assistant training is required
o Current Basic Life Support (BLS) certificate is required
o Must have good written and verbal communication skills
o Computer knowledge
Medical Assistant
Preferred Qualifications
o At least one year of related work experience
o Certification by the American Association of Medical Assistants
o Registered by the American Medical Technologists
o Bilingual (English-Spanish or English-Haitian Creole) a plus
Physical Requirements
o Ability to stand, walk or view a computer screen for extended periods of time
o Ability to use hands and fingers to handle or feel
o Ability to reach with hands or arms
o Ability to perform repetitive hand and wrist motions for extended periods of time
o Ability to effectively talk and listen to patients
Relationship Reporting
- Reports to the Clinical Manager
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