Relief Pharmacist

Organization Overview

The Central Florida Family Health Center, Inc. dba True Health is a private, not-for-profit federally qualified health center (FQHC) serving Central Florida since 1977. Our mission is to provide high-quality, comprehensive healthcare at a reasonable cost to everyone.

Job Summary

The contracted Relief Pharmacist is responsible for the smooth and successful operation of the pharmacy and the maintenance of all business-related functions at his/her respective Center while on duty, including but not limited to, medication therapy management, central fill, and/or community pharmacy operations. He/She is responsible to compound and dispense prescribed medications, drugs, and other pharmaceuticals for patient care by performing duties in both the adjudication and production work environments while providing direct supervision of Pharmacy Staff, Pharmacy Services Representatives, Pharmacy Technicians, and Pharmacy Support Specialists performing pharmacy related duties.

Key Responsibilities

• Maintain operations of the pharmacy department
• Accurately dispense and verify prescriptions as required
• Appropriately manage and supervise pharmacy staff while on duty
• Follow all medication guidelines as well as policies and procedures for receiving, filling, dispensing, logging, maintaining loss prevention, and avoiding diversion for all inventory including controlled medications
• Ensure that pharmacy policies and federal and state laws and regulations in all prescription related issues are followed, including but not limited to HIPAA, SOPs, QA, and CQI, and 340b regulations.
• Ensure that all controlled drug policies and procedures as required by state, federal, and pharmacy guidelines are followed
• Understand and maintain compliance with the 340b drug program
• Enters data such as patient name, patient demographics, pertinent patient history (including allergies), prescribed medication, and cost to maintain accurate pharmacy files, charge system, and inventory
• Review and verify prescriptions issued by physicians or other authorized prescribers to assure 340b eligibility, accuracy, appropriateness, and determine formulas and ingredients needed
• Maintain contact with providers, clinical support staff, and administrative staff to determine needs, resolve problems, improve processes, and promote effective drug therapy.
• Develop and maintain a good working relationship with physicians and other health care professionals to better assist the patients
• Compound medications, using standard formulas and processes such as weighing, measuring, and mixing ingredients, if applicable
• Direct pharmacy workers engaged in mixing, packaging, and labeling pharmaceuticals.
• Actively participate in training and developing new team members on accurate completion of job tasks while on duty
• Provide mandated counseling on all new and changed therapies on both prescription medications/items and over the counter medications/items in accordance with True Health’s policy and as required by state and Federal law
• Answer questions and provide information to pharmacy customers on drug interactions, side effects, dosage, and storage of pharmaceuticals as needed
• Stay current with new and changing drug therapies and uses
• Maintains awareness of third-party Rx systems and resolves third party rejection problems promptly, and resubmits rejected claims for payment on a timely basis
• Perform trouble shooting functions for third party discrepancies and other prescription filling issues
• Answer the telephone and assist at the front counter to maintain the workflow of the pharmacy.
• Utilize telephone translation services for communication with patients when necessary.
• Operate and troubleshoot an automated dispensing machine for the pharmacy’s central fulfillment operations as assigned
• Perform medication therapy management for patients as assigned, including but not limited to comprehensive medication therapy reviews and targeted intervention programs
• Responsible for the proper maintenance of drug inventories while on duty
• Responsible for the proper storage of all pharmaceuticals while on duty
• Maintains a clean, neat, and orderly pharmacy department at all times while on duty
• Actively engages patients and clients with regard to providing exemplary customer service and high-quality care
• Actively engages patients and clients with respect to program integrations offered by the pharmacy
• Actively engages in dealing with patients and clients in order to address issues while on duty
• Maintain established procedures concerning quality assurance, security of controlled substances, and disposal of hazardous waste drugs while on duty
• Resolves and reports prescription errors immediately and adheres to company policy regarding medication incidents and continuous quality improvement
• Maintains awareness of loss prevention controls and procedures to identify and minimize profit loss.
• Complete any assigned projects and tasks accurately and on time
• Responsible to participate in any department inspections and drills while on duty
• Must have reliable transportation and be able to travel to and staff the assigned pharmacy department
• Ability to work the schedule as assigned by the organization
• Provide services to patients in our centers with immediate needs beyond the posted closing time by working with staff to ensure that any patients in the center at the end of the business day do not require pharmacy services
• Work with staff to perform and ensure all closing duties are completed even if this requires staying past the posted closing time
• Arm and disarm the pharmacy department alarm system at the appropriate times.
• Ensure the department is properly secured for non-business hours
• Provide availability in relation to scheduling when requested by the Director of Pharmacy
• Availability must include full business days and business dates surrounding days of major high-volume needs including pre and post-holiday closures as well as other business closures
• Any other duties may be assigned (may include technician-related duties depending on available staff)
  
  

Essential Functions

• Customer Service
• Problem Solving
• Critical Thinking
• Verbal Communication
• Written Communication
• Leadership
• Professional Judgement
• Planning/Organizing
• Multi-tasking
• Adaptability
• Initiative
• Administration/Operations
• Financial Management
• Managerial Skills
• Accurate Prescription Billing
  
  

Minimum Qualifications

• Education:
• Bachelor of Science in Pharmacy or Doctor of Pharmacy degree (PharmD) Required
• Experience:
• Minimum of three (3) years as a licensed pharmacist in a retail/community pharmacy environment (management experience preferred)
• Advanced proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint)
• Federally Qualified Health Center (FQHC) experience preferred
• 340B experience preferred
• Bilingual a plus
• Licenses or Certifications:
• Active pharmacy license in the state of Florida with a current immunization certification
• BLS CPR Certification required and maintained current
• Additional Requirements:
• Must maintain professional liability insurance with a minimum coverage of $1,000,000 occurrence $2,000,000 aggregate
• Criminal Background Clearance:
• True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and “just cause” for the termination of contractors. A contractor’s career could be shortened if there is a violation of any policies and procedures.
  
  

Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any contractor arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The contractor will be terminated for an arrest or convict of any violation listed above.

DRUG/ALCOHOL SCREENINGS

A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Contractors are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If a contractor fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination.

WORK ENVIRONMENT

• The contractor is subject to prolonged periods of sitting at a desk and working on a computer.
• The contractor is subject to prolonged periods of standing
• The contractor is subject to perform repetitive hand and wrist motions.
• The contractor is frequently required to stand, walk, talk, and hear.
• The contractor is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to twenty-five (25) pounds.
• The contractor is required to use close vision, peripheral vision, depth perception, and adjust focus.
• A reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions.
  
  

WORKING CONDITIONS

The contractor will work as the needs of the operation require. Normal workdays and hours are Monday through Thursday, 8am – 6pm and Fridays/Saturdays, 8am – 12pm; however, there will be times when the contractor will need to come in or work on “off hours” or “off days” to meet the needs of the position.

CORE COMPETENCIES

Mission-Focused: Commits to and embraces True Health’s mission to enable access to care for uninsured and underinsured individuals.

Relationship-Oriented: Understands that people come before process and is essential in cultivating and managing relationships toward a common goal.

Collaborator: Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement.

Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact.

Brand Steward: Steward of True Health’s brand and understands his/her role in growing and protecting the reputation and results of the greater organization.

Visionary: Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation.

Team-Builder: Fosters commitment, trust, and collaboration among internal and external stakeholders.

Business Acumen: Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization.

Network-Oriented: Values the power of networks; strives to leverage True Health’s breadth of community presence, relationships, and strategy.

SELECTION GUIDELINES

The job description does not constitute an employment agreement between the employer and contractor and is subject to change by the employer as the needs of the employer and requirements of the job change.