What are the responsibilities and job description for the Dispatch Scheduler - Customer Service Rep position at True Heating & Cooling?
True Heating & Cooling is currently hiring for a full-time Dispatch Scheduler - Customer Service Rep in the Westminster, CO area. This scheduling and dispatching position earns a competitive wage of $21 - $25/hour plus incentives.
In addition to competitive pay and our friendly, drama-free culture, we offer our Dispatch Schedulers - Customer Service Reps the following benefits and perks:
- Health insurance
- Paid time off (PTO)
- Paid training
- IRA
So, now that you've learned the who, what, where, and why, you may be wondering HOW to apply for this scheduling and dispatching job? It's easy! If you have excellent phone and communication skills, just fill out our initial mobile-friendly online application. We hope to meet you soon!
YOUR DAY-TO-DAY
This scheduling and dispatching position enjoys a work-life-balanced schedule of Monday through Friday from 8:00 am to 4:00 pm.
Because of you, our company can continuously grow and succeed. You are a key factor in our success as you answer phone calls from customers and effectively handle their issues, concerns, and needs. Always friendly, you offer a positive experience that eases our customers' minds. Customers can rely on your calm and uplifting demeanor to provide an excellent solution to their problems. Once you understand what the client needs and the solutions they are after, you'll quickly schedule an appointment or dispatch the perfect technician for the job.
Our office team also appreciates you being a motivated team player as you happily tackle any other duties that help our office run smoothly. You enjoy having a job where you can advance your skill sets while also helping our company grow!
ABOUT TRUE HEATING & COOLING
Established in Broomfield, CO in 2015, we are known as the company that created a revolution in heating and cooling services for the Denver Metro area. We have a professional, knowledgeable, and fully trained staff that provides the best quality work for our amazing customers. Our focus does not stray from what truly matters – providing clients with genuinely great equipment, fair prices, and complete honesty. Around here, we like to call it the "true HVAC experience!" Committed to getting the job done quickly and correctly 100% of the time, our customers completely trust our industry expertise.
We are a great bunch of people who take pride in our work. Our exceptional team is the key to our success, which is why our goal is to make this an environment where employees enjoy coming to work. We offer our employees great benefits and a drama-free, friendly atmosphere to work in. We hope you'll join us!
OUR IDEAL DISPATCH SCHEDULER - CUSTOMER SERVICE REP
- Personable - maintains a friendly and positive attitude when talking to customers
- Highly organized - adept at keeping a schedule orderly
- Punctual - prioritizes time and manages multiple tasks well
- Effective communicator - great phone and communication skills
If this sounds like you, keep reading!
REQUIREMENTS FOR A DISPATCH SCHEDULER - CUSTOMER SERVICE REP
- Willingness to learn
- Basic computer skills, including proficiency with MS Word and Excel
If you enjoy talking on the phone and can meet the above requirements, we need your help delivering quality customer service while scheduling and dispatching our technicians. Apply today to join our team!
Location: 80234
Salary : $21 - $25
