What are the responsibilities and job description for the Senior Account Manager - Agribusiness position at True North Companies?

Job Description

Are you a subject matter expert in agricultural insurance with 6 years of experience in the industry? TrueNorth Companies is seeking a Senior Account Manager to join our Risk Management team, supporting our rapidly growing AG Specialty Practice . This is a great opportunity to apply your deep expertise in agriculture risk and insurance while delivering exceptional service to clients in the industry. We embrace our core values of Exceptionalism, Collaboration, and Resourcefulness to passionately serve our clients, colleagues, and communities. Our ideal candidates are hungry, humble, and smart!

About TrueNorth Companies :

Our clients face great risk and big opportunities. They seek leadership, integrity and real results. For twenty years, TrueNorth has met our clients' needs by providing innovative strategies and a personal connection to those we serve. Our integrated platform of risk management, employee benefits and personal financial strategies creates a multifaceted approach to address today's ever-changing complexities. Come join our amazing team!

What TrueNorth Offers :

TrueNorth offers a lineup of excellent benefits to all full-time employees, including :

Annual Bonus
Medical, Dental, Vision
401k with Company Contributions
Responsible Time Off (PTO)
11 Paid Holidays
Company-paid Life and Disability Coverage
Paid Volunteer Time Off
Donation Match Program
Tuition Reimbursement
Employee Assistance Program (EAP)
Wellness Program with Financial Incentives / Discounts
Hybrid Work Schedule

Essential Job Functions :

Accurately manage client accounts and ensure all deadlines are met

Assist in the strategy, marketing, and placing of new business and / or renewal business while maintaining process per workflows

Manage projects as appropriate to client lifecycle and / or as requested by the client or production team

Analyze client data and present summary of finding & recommendations

Manage the delivery of the firm's commitments based on the suite of services purchased by the client

Prepare and present materials during client meetings

Continuously seek to identify opportunities & solutions that allow for a more effective and efficient delivery of a top-quality client experience

Serve as a subject matter expert for niche and / or industry specialization

Direct firm resources such as Claims, Legal, Safety, Marketing, and / or Technology, when necessary

Manage book of business with strategic and pro-active client service approach

Round out coverage for accounts independently

Mentor and train other Account Managers and service team members

Seek opportunities and take steps to increase knowledge of industry, regulatory requirements, tools and resources available to assist clients

Answer questions from producer and the service teams regarding accounts

Communicate with the clients and answer questions regarding provided policies and / or services

Build and maintain strong, long-lasting relationships with clients and carriers, both internal and external

Travel or visit insurance companies and / or clients, when necessary

Perform other duties as assigned

Credentials :

High School diploma or GED required, two or four-year degree preferred

Minimum of 6-8 years of experience in the insurance industry is required, preferably in the agricultural insurance industry

P&C Insurance license required

Experience working on Agriculture Accounts required

Experience with Microsoft Office, including Word, Excel, Outlook, and basic PowerPoint functions

Understand the different processes / forms associated with the varying coverages and insurers

Experience working with EPIC Agency Management Software preferred

Skills :

Strong organizational and time management skills

Ability to prioritize workload

Extremely accurate and detail-oriented

Strong and professional verbal and written communication skills

Strong problem-solving skills

Understand and maintain fiduciary responsibility for company, client, and producer

Ability to work independently

Strategic thinking

Relationship management

Strong work ethic

Why TrueNorth?

We are a company focused on developing our people and growing the business. We offer a competitive benefit package, wellbeing programs and incentives, and a positive work culture.

TrueNorth is honored to be recognized by the Corridor Business Journal as one of the Coolest Places to Work!

Click here to view a video about TrueNorth's Core Values & what they mean to us.

TrueNorth makes all employment-related decisions on the basis of qualifications, merit, and business need, and does not discriminate against any applicant on the basis of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other category protected local, state or federal laws.

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