Demo

Senior Account Manager

True North Companies
Denver, CO Full Time
POSTED ON 1/29/2025
AVAILABLE BEFORE 4/25/2025

Job Description

Job Description

Do you have experience working with Commercial Lines insurance? Are you looking for an opportunity to work on a growing book of business with a high-performing team? TrueNorth is looking for a Senior Account Manager to join our Risk Management team in our Denver, Colorado office. The Account Manager’s job is to perform duties and maintain quality service that supports our Risk Management accounts, including clients, insurance companies, and producers. This role focuses on managing a portfolio of generalist and real estate accounts, with key responsibilities including overseeing renewals, marketing accounts, and delivering exceptional client service.

Please be advised this position may close on or  after 03 / 15 / 2025, without advance notice, should we receive a sufficient number of qualified applications.

This position has an anticipated work schedule of Monday – Friday, 8 : 00 am – 5 : 00 pm, with flexibility for a Hybrid schedule of Tuesday-Thursday in the office and Monday & Friday remote after the first 90 days.

About TrueNorth Companies :

Our clients face great risk and big opportunities. They seek leadership, integrity and real results. For twenty years, TrueNorth has met our clients' needs by providing innovative strategies and a personal connection to those we serve. Our integrated platform of risk management, employee benefits and personal financial strategies creates a multifaceted approach to address today's ever-changing complexities. Come join our amazing team!

What TrueNorth Offers :

TrueNorth offers a lineup of excellent benefits to all full-time employees, including :

  • Annual Bonus
  • Medical, Dental, Vision
  • 401k with Company Contributions
  • Responsible Time Off (PTO)
  • 11 Paid Holidays
  • Company-paid Life and Disability Coverage
  • Paid Volunteer Time Off
  • Donation Match Program
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)
  • Wellness Program with Financial Incentives / Discounts
  • Hybrid Work Schedule

In compliance with Colorado’s Equal Pay for Equal Work Act (EPEWA) we are disclosing the compensation, or a range thereof, for roles that will be, or could be, performed in Colorado. Colorado Hiring Range :  This position is an Exempt role with a compensation of $90,000-120,000 annual salary. The pay will vary depending on your location, skills, and experience. In addition to your base compensation, you will have the opportunity to earn up to an additional 8% of your annual salary based on the performance of your individual goals and the goals of the firm.

Essential Job Functions :

  • Accurately manage client accounts and ensure all deadlines are met
  • Assist in marketing and placing new business and / or renewal business while maintaining process per workflows
  • Ensure service levels are being met
  • Seek opportunities and take steps to increase knowledge of the industry, regulatory requirements, tools and resources available to assist clients
  • Answer questions from the producer and the service teams regarding accounts
  • Communicate with the clients and answer questions regarding provided policies and / or services
  • Build and maintain strong, long-lasting relationships with clients and carriers, both internal and external
  • Meets with clients as needed or directed by the producer
  • Travel or visit insurance companies and / or clients, when necessary
  • Assist in the creation of materials needed for recurring client meetings
  • Continuously seek to identify opportunities & solutions that allow for more effective and efficient delivery of a top-quality client experience
  • Serve as a subject matter expert for niche and / or industry specialization
  • Coordinate & direct firm resources such as Claims, Legal, Safety, Marketing, and / or Technology, when necessary
  • Manage book of business with a pro-active client service approach
  • Round out coverage for accounts in collaboration with the service team or independently, as assigned
  • Perform other duties as assigned
  • Credentials :

  • High School diploma or GED required, two or four-year degree preferred
  • Minimum of 6-8 years of experience in commercial insurance industry required
  • Property & Casualty Insurance license required
  • Experience with Microsoft Office, including Word, Excel, Outlook, and basic PowerPoint functions
  • Prior customer service experience required
  • Understand the different processes / forms associated with the varying coverages and insurers
  • Experience working with EPIC Agency Management Software preferred
  • Skills :

  • Excellent verbal and written communication skills
  • Good leadership, problem-solving, and time-management skills
  • Advanced analytical skills and attention to detail
  • Good customer service skills, including telephone and listening skills
  • Good planning, organizational, and prioritization skills
  • Ability and motivation to work independently
  • Ability to work within a team and to foster teamwork
  • Why TrueNorth?

    We are a company focused on developing our people and growing the business. We offer a competitive benefit package, wellbeing programs and incentives, and a positive work culture.

    TrueNorth is honored to be recognized by Inc 5000's as a Fastest Growing Company!

    Click here to view a video about TrueNorth's Core Values & what they mean to us.

    TrueNorth makes all employment-related decisions on the basis of qualifications, merit, and business need, and does not discriminate against any applicant on the basis of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other category protected local, state or federal laws.

    Apply today!

    Salary : $90,000 - $120,000

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Senior Account Manager?

    Sign up to receive alerts about other jobs on the Senior Account Manager career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $103,275 - $152,386
    Income Estimation: 
    $133,333 - $194,768
    Income Estimation: 
    $95,951 - $128,520
    Income Estimation: 
    $136,551 - $185,658
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $98,363 - $136,806
    Income Estimation: 
    $90,329 - $120,891
    Income Estimation: 
    $125,552 - $162,907
    Income Estimation: 
    $115,496 - $142,565
    Income Estimation: 
    $96,188 - $130,586
    Income Estimation: 
    $106,030 - $150,547
    Income Estimation: 
    $138,359 - $207,086
    Income Estimation: 
    $125,552 - $162,907
    Income Estimation: 
    $115,496 - $142,565
    Income Estimation: 
    $108,370 - $134,975
    Income Estimation: 
    $102,768 - $148,010
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at True North Companies

    True North Companies
    Hired Organization Address Roswell, GA Full Time
    This position is responsible for overall delivery and successful execution of a Project or Projects including but not li...
    True North Companies
    Hired Organization Address Rapids, IA Full Time
    Job Description Job Description TrueNorth is seeking an experienced and knowledgeable Safety and Loss Control Specialist...
    True North Companies
    Hired Organization Address Rapids, IA Full Time
    Job Description Job Description TrueNorth is seeking a Compliance Advisor to join our team in either Cedar Rapids or Wes...

    Not the job you're looking for? Here are some other Senior Account Manager jobs in the Denver, CO area that may be a better fit.

    General Manager

    Zack Adair AWS Account, Denver, CO

    Office Manager

    Elevate Dental Partner Billing Account, Englewood, CO

    AI Assistant is available now!

    Feel free to start your new journey!