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Infrastructure specialist

True North Consultants
Florence, AL Full Time
POSTED ON 4/23/2025
AVAILABLE BEFORE 5/22/2025

Education & Experience :

  • 3 years of experience providing Infrastructure support for a complex environment to include Corporate and Retail Operations

Skills Needed :

  • Be innovative, positive, proactive, self-motivated and readily embrace change
  • Experience interacting with internal business customers and the IT Team
  • Proven ability to identify requirements needed to develop solutions / enhancements
  • Proven ability to test developed solutions and provide feedback to Infrastructure Team prior to solution deployment
  • Working knowledge of Cyber Security systems and tools is desired

    • Job Duties :

  • Reports to the Team Leader Infrastructure Admin Team
  • Perform day-to-day support of our Infrastructure Environment
  • Tier 2 Support of Helpdesk Escalated Issues with Support of Infrastructure Admin Team
  • Retail Store Hardware Support
  • Participate in Design and Architecture Meetings for Infrastructure Projects
  • Ensure Issues are resolved in a timely manner
  • Perform Monitoring of Infrastructure environment with timely response to automated alerts
  • Plan, prioritize and execute activity associated with assignments
  • Recommend Enhancements / Improvements for “State of Art” Environment
  • Create and Deliver Documentation for changes to Infrastructure Environment
  • Provide courteous, complete and timely support for end users
  • Work well within a team environment and alongside external partners
  • Travel will be required for Corporate / Retail Projects as needed

    • Salary : $55,000 - $63,000

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