What are the responsibilities and job description for the Security System Field Team Lead position at TRUE NORTH LLC?
Job Details
Description
- Lead and manage a team of security systems technicians, providing direction, guidance, and support throughout all field operations.
- Plan and schedule installations, upgrades, and maintenance projects to optimize resource allocation and meet project deadlines.
- Coordinate with clients, project managers, and sales teams to ensure clear communication, alignment on project requirements, and timely completion of tasks.
- Conduct on-site visits and assessments to evaluate project sites, identify potential challenges, and provide technical expertise for solution design.
- Oversee the installation, configuration, and integration of security systems, including access control, video surveillance, and intrusion detection systems.
- Ensure compliance with industry standards, company protocols, and safety guidelines during all field operations.
- Troubleshoot technical issues, diagnose problems, and implement effective solutions to minimize downtime and ensure system functionality.
- Provide training and mentorship to team members, fostering their professional growth and technical skills development.
- Monitor project progress, track expenses, and maintain accurate documentation of work completed, parts used, and client interactions.
- Collaborate with procurement and inventory management to ensure availability of necessary equipment and materials for field activities.
- Act as a point of escalation for complex technical challenges, working closely with internal teams and clients to resolve issues promptly.
- Stay current with industry trends, emerging technologies, and best practices to continuously improve field operations and service quality.
Qualifications
- Associate's degree or equivalent technical certification in a relevant field (e.g., Electronics, Engineering, Computer Science).
- Proven experience in security systems installation, maintenance, and troubleshooting, with a solid understanding of various security technologies.
- Strong leadership skills with the ability to motivate, coach, and manage a field team effectively.
- Exceptional problem-solving abilities and a detail-oriented approach to project management.
- Excellent communication skills, both verbal and written, for effective collaboration with team members, clients, and stakeholders.
- Proficiency in using relevant tools, equipment, and software for security system installations and diagnostics.
- Ability to work under pressure, manage priorities, and adapt to changing project requirements.
- Strong commitment to safety protocols and adherence to industry standards.
- Willingness to travel to project sites as needed and work flexible hours based on project demands.
If you are a dedicated leader with a passion for security systems and a track record of successfully managing field operations, we invite you to join our team as a Security Systems Field Team Lead. This role offers an exciting opportunity to drive operational excellence, mentor a skilled team, and contribute to the success of our security solutions projects.
Salary : $50,000 - $70,000
