What are the responsibilities and job description for the Quality Assurance Manager position at True Organic Products Inc?
Quality Assurance Leadership:
Develop, implement, and manage facility-wide Quality Assurance programs, policies, and procedures across multiple locations.
Establish and maintain compliance with all relevant regulatory requirements, including USDA Organic, FDA, and EPA standards.
Lead the development and implementation of Standard Operating Procedures (SOPs) to ensure consistent product quality and food safety across all sites.
Regulatory and Certification Compliance:
Ensure all facilities comply with certifications such as HACCP, FSMA, SQF, ISO 22000, or equivalent.
Manage compliance with organic fertilizer standards and ensure adherence to National Organic Program (NOP) requirements.
Oversee the facility's compliance with organic certification standards, including handling periodic inspections and recertification processes.
Training and Development:
Train employees across all locations on quality standards, food safety certifications, and Good Manufacturing Practices (GMPs).
Establish QA expectations and provide ongoing education to foster a culture of continuous improvement at all sites.
Empower managers and employees with the knowledge to implement and uphold QA standards while holding them accountable for execution.
Process Improvement and Execution:
Collaborate with operations, R&D, and other teams to identify opportunities for improving production processes, product quality, and operational efficiency across multiple facilities.
Use Lean Six Sigma principles to analyze data, reduce waste, and enhance throughput.
Execute quality assurance strategies effectively to ensure alignment and consistency of QA processes across all locations.
Auditing and Monitoring:
Conduct regular audits across all facilities to ensure adherence to established SOPs and quality standards.
Hold manufacturing departments accountable for maintaining compliance and promptly addressing non-conformities.
Develop and monitor Key Performance Indicators (KPIs) related to quality and compliance at each site.
Prepare and present reports to the Senior Operations Director on quality performance, audit results, and continuous improvement initiatives across multiple facilities.
Environmental Compliance:
Monitor compliance with environmental air quality board standards relevant to organic fertilizer production.
Work with operations and environmental teams to ensure adherence to air quality regulations and maintain environmental sustainability.
Collaborate with teams to monitor soil health, nutrient runoff, and overall environmental impact of operations.
Organic Certification and Traceability:
Ensure all inputs, processes, and outputs meet organic certification standards and maintain meticulous documentation for audits.
Implement and manage systems to ensure full traceability of all inputs and products, a key requirement in organic production.
Develop and oversee pest management strategies that comply with organic standards.
Lead recall procedures when necessary, ensuring timely and effective communication, traceability, and resolution.
Product Labeling Compliance:
Ensure all product labeling meets organic certification and regulatory standards, including proper ingredient disclosures and use of organic seals.
Material Approval and Supplier Verification:
Verify and approve suppliers of raw materials to ensure compliance with organic standards.
Conduct supplier audits to ensure consistency in quality and adherence to organic regulations.
Safety Data Sheets (SDS) Management:
Maintain and oversee the management of Safety Data Sheets (SDS) for all materials used in production.
Approve and ensure accurate documentation of SDS in compliance with regulatory and company standards.
Budget Management:
Develop, manage, and adhere to the Quality Assurance department's budget.
Identify cost-saving opportunities while maintaining compliance and quality standards.
Sustainability Initiatives:
Support the companys sustainability goals by identifying and implementing eco-friendly production practices that align with organic principles.
Customer and Supplier Relations:
Address customer inquiries related to product quality and ensured prompt resolution of quality issues.
Collaborate with suppliers to ensure raw materials meet established quality standards.
Other duties as assigned by manager.
Bachelors degree in food science, Microbiology, Chemistry, Quality Management, Engineering or a related field.
Minimum of 5-10 years of experience in Quality Assurance, with at least 3-5 years in a leadership role.
Prior experience in managing QA functions across multi-site, multi-state locations preferred.
Experience in agriculture, or food manufacturing environment is highly preferred.
Proven experience managing product recalls, including communication, traceability, and resolution.
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