Vice President of Operations

Job Opportunity: Vice President of Operations - True Rx Health Strategists

True Rx Health Strategists is seeking a dynamic, strategic, and results-oriented Vice President of Operations to lead and oversee all operational activities within the organization. The ideal candidate will be responsible for planning, directing, and coordinating the operations to ensure the development and implementation of efficient, high-quality, and cost-effective systems that meet the current and future needs of the company.

100% Remote

What You’ll Do:

• Leadership & Strategy: Collaborate with the leadership team to develop and achieve company goals while providing expertise and guidance on projects and systems.
• Operational Excellence: Develop, implement, and manage quality, efficient, and cost-effective processes and systems across True Rx operations.
• Performance Reporting: Provide timely, accurate, and complete reporting on the operational performance of the company.
• SLA Management: Track and enforce service level agreements (SLAs) to ensure operational efficiency.
• Process Improvement: Identify, recommend, and implement new processes, technologies, and systems to streamline operations, improve resource utilization, and enhance organizational performance.
• Quality Assurance: Ensure the provision of high-quality products and services that align with company standards.
• Risk Management: Perform impact assessments and address operational issues to prevent disruptions.
• Project Prioritization: Ensure that organizational projects align with the company’s vision and business plan.
• Stakeholder Communication: Facilitate communication between internal stakeholders, translating business needs into actionable enhancements and process improvements.
• Compliance & Regulatory Support: Support the understanding and translation of regulatory and compliance requirements across the organization.
• Policy Development: Establish and communicate operational policies, standards, and security measures to ensure consistency and effective execution.
• Budget & Resource Management: Approve cost-control reports, cost estimates, and staffing requirements for projects, while managing the department's budget.
• Executive Reporting: Present periodic performance reports and key metrics to the Executive Team.
• Continuous Learning: Stay up to date on emerging industry trends, technologies, and best practices.

What You Bring:

• Education: Bachelor’s degree in Business Administration, Logistics, Engineering, or a related field (MBA preferred).
• Experience: At least 5 years of upper management experience in an industry-related field.

Skills & Knowledge:

• Proven experience leading cross-functional teams.
• Strong background in continuous improvement (CI) and project management methodologies.
• A genuine desire to help others and contribute to the success of the team and organization.
• Excellent oral and written communication skills.
• Experience in developing and communicating key performance indicators (KPIs).
• Ability to bridge communication between business and IT stakeholders.

True Rx Health Strategist Benefits:

• Path to Wellness: Health, Vision, & Dental Insurance, Health Savings Account, and Wellness Incentives for a balanced life.
• Financial Fitness: 401k Matching and Employer-Provided Life Insurance to secure your future.
• Work-Life Harmony: Flex Time, Hybrid/Fully Remote Work, Paid Time Off, and 8 Paid Holidays for a well-rounded lifestyle.

Our Story:
We’ve been pharmacy innovators since the Wright Brothers took flight. For more than 120 years, we have been innovating pharmacy solutions and taking care of patients. True Rx Health Strategists is led by a fourth generation of pharmacists. We are family-owned and continue to provide caring service for clients and patients. Our team of pharmacists and strategists delivers proven programs that find maximum savings and minimum disruption by creating a benefits plan that fits the unique needs of clients and patients. Learn more about us here.

Our Mission:

True Rx Health Strategists cultivates health, integrity, innovation, and care to transcend pharmacy benefit solutions for employers and patients.

Learn more about our remarkable team members.

Our Promise:

As a pharmacist-led company, True Rx Health Strategists has an oath to treat members as patients. With our experience as health care providers, we protect companies against waste in health care spending and work hard to improve the health of employees every day. We get to improve lives by treating employees as our patients. Here are a few words from one of those lives.

True Rx Health Strategists hires equally for culture fit and technical skills and experience. If you have the aptitude and attitude, we can help you grow your career through training, mentoring, increasing responsibility, and being around other rock star team members.
 
True Rx Health Strategists is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.