What are the responsibilities and job description for the Customer Relationship Representative - AEC position at TrueBlue Inc.?
Overview :
The CRR - AEC is responsible for providing support to the Associate Engagement Centers. By assisting with daily operations, this position advocates for the customer and associate experience. This position assists new associates with the employment process and assesses candidate strengths and skills to facilitate a great match for the assignment. This role also includes meeting with new and existing customers. You will strengthen customer relationships and engage our pool of candidates and associates to fulfill our mission to connect people and work.
Location : Des Plaines, IL
Responsibilities :
- Build business relationships with customers and temporary associates, call customers to generate repeat sales, assists new applicants with the employment process, assist with onboarding issues and compliance, select associates for job assignments and direct them to the job site location and follows up with customers regarding associate quality and much more!
- Be aware of current job order openings in market and pipeline job orders. Focus on relevant activities to fill current need
- Accountable for fill rate targets directly tied back to activities completed
- KPIs will include candidate volume, onboarding rate and dispatch rate
- Assist on the ground recruitment activities which include but are not limited to market hiring events, job fairs, community partner relationship management and meet customer requests
- Distribute PPE to our customer and associates as needed. Track distribution and usage to enable cost reduction and build out of budgets
- Administer associate drug testing based on customer needs
- Set up and assist on-site client orientation as needed
- Subject matter expert on JobStack
- Consistently support all company values of integrity and respect through actions and commitment
- Provide exceptional service to customer and associates
Qualifications :
Salary Range :
The salary for this position is anticipated to range between $19.40 and $24.00 per hour.
Pay is based on qualifications necessary for the position, including experience, training and other considerations permitted by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.
Benefits and Well-Being :
We offer a competitive benefits package, including 6 paid holidays, 1 paid floating holiday and up to 15 days of Paid Time Off per year, Medical / Dental / Vision insurance, Company-matching 401(k) and Employee Stock Purchase Program, in addition to other programs and perks. More details about our benefits can be found by copying and pasting this URL into your browser : https : / / bit.ly / 24benefits.
Physical and Work Requirements :
Employee is frequently required to stand, walk, sit, talk, and / or hear for long periods of time. The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move 25 pounds, and occasionally lift and / or move 50 pounds. Valid driver's license and good safety record required for driving to locations. Occasionally exposed to outdoor weather conditions.
TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in the application or interview process. If you require disability-related accommodation during the application or interview process, please contact your Recruiter directly, Employee Relations at HR-Advice@trueblue.com, or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the application or interview process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
About Us
PeopleReady, a TrueBlue company, specializes in quick and reliable on-demand labor and highly skilled workers. Backed by over 35 years of experience, PeopleReady's workforce solutions have been carefully crafted to service businesses and workers across a wide range of industries, including construction, manufacturing and logistics, retail, and hospitality. We aim to connect job seekers with meaningful, flexible work that fits their schedules while providing businesses with a qualified, reliable workforce. Leveraging our game-changing JobStack apps and presence in more than 600 markets throughout the U.S., we're proud to help people and businesses grow and thrive.
Salary : $19 - $24
