What are the responsibilities and job description for the Dental Office Administrator position at TrueCare?
At TrueCare, we are committed to making healthcare accessible to everyone. Our dental office is dedicated to providing compassionate and comprehensive care to underserved communities. As a Dental Receptionist, you will play a vital role in ensuring the smooth day-to-day operations of our office.
About the Role
This position is responsible for administering the day-to-day activities of the dental office, including:
- Maintenance of patient records
- Scheduling patients
- Maintaining the appearance and order of the dental office
- Presentation of financial treatment plan options
You will also be responsible for tending to the needs of our patients, serving as a contact between TrueCare and the community, and participating in preventative health education activities as needed.
Responsibilities & Duties
- Greet patients upon entering the office and check them in and out
- Pull patient charts prior to appointments (if existing patients)
- Schedule and confirm appointments
- Answer and respond to telephone calls
- Maintain the reception area in a neat and orderly manner
- Collect and process payments from patients
- Schedule follow-up appointments as needed
- Gather and record insurance information from patients
- Submit treatment plans for predetermination of benefits
- Accurately file patient information
- Monitor inventory and order dental supplies as needed
- Keep client information confidential and handle with discreteness
- Sort, organize, and distribute mail
- Assist with dental office facility management
Required Qualifications
- High school diploma or equivalent
- Bilingual in English and Spanish
- Minimum one (1) year experience in an office environment
- Familiarity with dental terminology, materials, and medications
- Ability to lift 50lbs
