What are the responsibilities and job description for the Dental Office Coordinator position at TrueCare?
TrueCare is a trusted healthcare provider serving diverse communities in San Diego and Riverside Counties. We offer compassionate and comprehensive care, making healthcare accessible to everyone regardless of income or insurance status.
Dental Receptionist Job Description
The Dental Receptionist plays a vital role in the day-to-day activities of the dental office, ensuring seamless patient experiences through excellent administrative support.
- Maintain accurate records of patients, scheduling appointments, and managing the appearance of the dental office.
- Present financial treatment plans to patients and address their concerns in a professional and courteous manner.
- Tend to the needs of patients, serve as a contact between TrueCare and the community, and participate in preventative health education activities.
Responsibilities:
- Greet patients upon entering the office and check them in/out efficiently.
- Pull patient charts prior to appointments, schedule and confirm appointments, and respond to phone calls.
- Maintain a clean and organized reception area, collect payments from patients, and schedule follow-up appointments as needed.
- Gather and record insurance information, submit treatment plans for predetermination of benefits, and accurately file patient information.
- Monitor inventory, order dental supplies, and ensure confidentiality of client information.
- Sort, organize, and distribute mail, and assist with facility management tasks.
Qualifications:
- High school diploma or equivalent required; bilingual skills in English and Spanish highly valued.
- Minimum one year experience in an office environment; familiarity with dental terminology, materials, and medications essential.
- Ability to lift 50lbs; willingness to work in a fast-paced environment.
