What are the responsibilities and job description for the Patient Service Representative position at TrueCare?
About TrueCare
As a leading healthcare provider in San Diego and Riverside Counties, TrueCare is dedicated to delivering exceptional patient experiences through innovative, integrated care. Our team is passionate about making healthcare accessible to everyone, regardless of income or insurance status. We strive to create a welcoming environment that respects the diversity of our community.
We are currently seeking an experienced Dental Receptionist to join our team. As a key member of our front desk staff, you will be responsible for ensuring seamless patient flow, managing schedules, and providing exceptional customer service. If you possess excellent communication skills, attention to detail, and a passion for delivering outstanding care, we encourage you to apply!
The ideal candidate will have a high school diploma or equivalent and at least one year of experience in an office environment. Bilingual skills in English and Spanish are highly desirable. Familiarity with dental terminology, materials, and medications is also required. This role requires the ability to lift 50lbs and maintain a safe working environment. We offer a competitive hourly rate of $21-$29 and a comprehensive benefits package, including low-cost health, dental, vision & life insurance, tuition reimbursement, and employee assistance program.
Responsibilities and Duties:
As a leading healthcare provider in San Diego and Riverside Counties, TrueCare is dedicated to delivering exceptional patient experiences through innovative, integrated care. Our team is passionate about making healthcare accessible to everyone, regardless of income or insurance status. We strive to create a welcoming environment that respects the diversity of our community.
We are currently seeking an experienced Dental Receptionist to join our team. As a key member of our front desk staff, you will be responsible for ensuring seamless patient flow, managing schedules, and providing exceptional customer service. If you possess excellent communication skills, attention to detail, and a passion for delivering outstanding care, we encourage you to apply!
The ideal candidate will have a high school diploma or equivalent and at least one year of experience in an office environment. Bilingual skills in English and Spanish are highly desirable. Familiarity with dental terminology, materials, and medications is also required. This role requires the ability to lift 50lbs and maintain a safe working environment. We offer a competitive hourly rate of $21-$29 and a comprehensive benefits package, including low-cost health, dental, vision & life insurance, tuition reimbursement, and employee assistance program.
Responsibilities and Duties:
- Manage patient scheduling, registration, and check-in/check-out processes.
- Ensure accurate and timely filing of patient records and documents.
- Communicate effectively with patients, colleagues, and medical professionals to ensure seamless care coordination.
- Respond promptly to telephone calls and emails, addressing patient inquiries and concerns.
- Maintain a clean and organized reception area, adhering to infection control standards.
- Process payments, manage cash handling, and reconcile daily transactions.
Salary : $21 - $29
