Marketing Communications Specialist

Are you passionate about helping others? Join our team of highly experienced professionals and take a step towards serving those in need.

TrueNorth is an independent, non-profit human service organization that strengthens rural and urban communities and empowers individuals by meeting them where their needs are. Our programs help inspire future leaders, encourage self-sufficiency, and create new opportunities. We not only help pull communities together we help them push confidently forward. We are looking for influencers, innovators, and change-makers to join our team. If you are truly interested in working for a non-profit that creates community change, TrueNorth has the job for you!

As a full-time salaried employee of TrueNorth, you would be eligible for a comprehensive benefits package including medical, dental, vision, 401(k), employer paid life, AD&D, short-term disability, flexible spending accounts, and paid time off.

SUMMARY

Helps serve as the “voice of the organization” to current and future donors, volunteers, advocates, etc and present TrueNorth as an impactful community asset through written communication. Creates donor/prospect communication programs, and develops and executes marketing initiatives that effectively describe and promote the organization and its programs that include direct mail fundraising appeals, peer-to-peer fundraising campaigns, fundraising events, print and digital newsletters, online donation pages, donor acknowledgments and stewardship.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Raise the bar continually for writing fresh copy that connects with a desired audience and drives action

• Increase fundraising revenue by attracting and retaining donors through storytelling

• Develop, implement and evaluate strategies that lead to sound donor cultivation, prospecting, solicitation, acknowledgment and stewardship

• Combine marketing and communication skills to use multiple tools to enhance brand loyalty of target audience

• Understand organizational impact on program participants through research and interview to communicate their story effectively

• Plan, develop and produce donor-centric fundraising appeal copy; work with Communications Department on the design, production, printing and mailing of appeals

• Coordinate fundraising messaging throughout various platforms including print, email, website, social media, etc in partnership with Communications Department

• Enhance online donation experience

• Enhance issues based blog

• Works collaboratively with multiple departments to manage project workflow, including assessing new project requests, building timelines, tracking milestones and deliverables, communicating status updates to team members and stakeholders

• Strengthen project management tools and processes to deliver outstanding communications pieces on time

• Assist in the development and execution of fundraising event marketing, messaging and speech writing

• Enhance donor acknowledgment letter messaging

• Stay current on communications and philanthropic trends

• May foster relationships with constituents

• May take a lead role in the development of fundraising events

• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities with this position.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Superior written and verbal communication skills

• Compassionate and empathetic

• Be adept in varying the voice, style and other characteristics of messaging based on target audience

• Must be well organized, detail-oriented and able to handle multiple tasks and projects simultaneously

• Ability to prioritize and execute tasks in a timely manner

• Demonstrate proactive approaches to problem solving with strong decision-making capabilities

• High proficiency with computers and programs like Microsoft Word, Excel, PowerPoint and Google products; graphic design experience is preferred

• WordPress website and email marketing experience preferred

• Must possess a valid and unrestricted driver’s license and reliable transportation

• Ability to maintain agency confidentiality

EDUCATION and/or EXPERIENCE

• Bachelor’s degree in English, journalism, marketing, communications or related field

• Experience in copywriting and editing

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The primary office is located at TrueNorth Community Services, 6308 S. Warner Avenue, Fremont, MI 49412. While performing these duties, the employee is expected to work:

• On site at 6308 S. Warner Ave, Fremont, MI 49412 but will be required to travel to diverse business locations.

Onsite work will be in an office/workspace with a moderate noise level for an office setting and participant, child, and staff distractions.

Other work environment issues include:

• This position may need to work outside in cold/wet/snow/ice/heat/humidity/wind or other adverse weather conditions

• This position may be required to represent TrueNorth at various locations including but not limited to local businesses, community organizations and inside participant homes.

EOE

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $40,000