About the job Program Officer
Position Summary :
The Program Officer Alabama will be responsible for assisting with : (1) implementing a continuum of programs and business advisory services that creates opportunities for more entrepreneurs, small businesses and not-for-profits to increase business knowledge, strengthen management capacity, and access affordable and adequate capital for business growth; (2) maintaining relationships with outside experts / vendors / consultants, funders and government agencies, (3) performance outcome data tracking and the preparation of reports as required by funding partners and / or senior management
Primary Job Functions :
Business Training, Program Administration and Management
- Provides administrative support for the planning, coordination, implementation and assessment of all program activity, events, training and workshops in the market, in accordance with organizational goals and timelines.
- Provides one on one support, working directly with entrepreneurs and business owners to support capacity building, business education and business growth.
- Conducts trainings and facilitates workshops for entrepreneurs and small business owners.
- Provides administrative support for all lending activity in market by assisting with loan packaging, client follow-up, document screening, and CRM compliance management.
- Assists with a range of project management and administrative responsibilities, including, budget and expenditure tracking, organizing meetings and workshops, and coordinating travel arrangements.
- Ensures organizational goals, reporting guidelines, and project timelines are met.
- Utilizes program-specific tracking systems.
- Processes program applications and contributes to participant selection.
- Administers and maintains client surveys and questionnaires for quality assurance and reporting.
Community Outreach & Relationship Management
Cultivates good working relationships with key agencies and stakeholders critical to TruFund's ongoing business advisory services, program delivery, business relationships loan and program referral activity, and branding.Support program and lending goals, while nurturing a quality client experience.Works with Communications Department on outreach and marketing efforts designed to solicit and promote TruFund's training opportunities to businesses, employers, and other target audiences.Attends community outreach, industry and partner events and maintains a calendar of related activity and events in the market.Assists with workshops, new borrower trainings, panel discussions, and speaking engagements for audiences with a wide range of professional backgrounds.Facilitates business networking and peer to peer learning.Communicates with vendors, consultants, subject matter experts and other external stakeholders to support program implementation.Materials Development
Works collaboratively to inform, develop and distribute program materials to support program and community engagement goals.Supports resource development activity as needed, including grant writing and management.Informs and supports the development of program reports and agreements.Qualifications :
Education and Related Work Experience :
Minimum of a Bachelor's Degree in related field or 3 - 5 years of training and / or technical assistance experienceDemonstrated knowledge and previous experience in planning and conducting basic, intermediate and advanced training programs for diverse audiencesLending experience a plusExperience working with MWBE, LMI businesses and not-for-profit organizations a plusExperience working in supplier diversity, construction and professional services contracting, small business resiliency and / or disaster recovery a plusKnowledge, skills and abilities :
Must be able to work on multiple projects and to prioritize effectively.Demonstrated ability to work both as a team member and independently is required.Must have excellent written and oral communication skillsProficiency in Microsoft Office software including Word, Excel, PowerPoint, and Outlook is requiredWorking knowledge / experience with project management software / applications a plusPrevious experience in the development and facilitation of workshops, panels and one on one coaching, and other business advisory experienceMust have demonstrated ability to establish and maintain effective relationships and partnerships with key stakeholdersKnowledge of marketing, small business planning, financial management, strategic planning, project management and community development is strongly preferred.Working experience / knowledge of the low-mod income communities in AlabamaThis position requires a high degree of self-motivation, dedication, creativity, and willingness to accept a demanding (and personally satisfying) position.Other Special Considerations
Must be able to travel throughout Alabama, as neededMust be able to work nights and weekends where required for program coordination and implementationThis job is performed under general office conditions, and is not subject to any strenuous physical demands or dangerous conditions.
