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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Responsible for sending foreclosure letters, referring loans to foreclosure and performing service member reviews. They are also responsible for creating foreclosure bids, reviewing foreclosure documents, and providing bidding instructions.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 

List the major responsibilities generally associated with the role (5-7 major responsibilities with no more than 10) that an incumbent in this job is expected to accomplish.  Please use numbers to separate each distinct responsibility.  

Prepare and send foreclosure letters. Perform service member reviews and refer files to foreclosure. Review foreclosure documents, prepare foreclosure bids, and monitor foreclosure sale results. Monitor loans for third party funds, foreclosure redemption, confirmation and rescissions. Review and reconcile corporate advance expenses. Review and address suspense balances. Enter foreclosure credit reporting events. Ensure investor, department and company guidelines are met. Maintain quality, productivity, attendance, and SLA expectations. All other duties as assigned.

Qualifications

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or equivalent. Two or more years of experience in Mortgage, Operations, Default, Quality Assurance, or equivalent education. Knowledge of basic default servicing and mortgage systems. Basic knowledge of Microsoft Office including Excel formulas. Strong oral and written communication skills. Strong interpersonal, time management, organizational skills. Ability to work in a constantly changing and fast-paced environment. Strong analytical and decision-making skills. Ability to understand and implement basic operating principles. Experience with using Webex, GoToMeeting, Skype and other collaboration platform

In office Mon-Thurs with Friday's remote.

Preferred Qualifications:

Bachelor’s degree in appropriate field Mortgage default experience General knowledge of GSE servicing guidelines General knowledge of mortgage applications

Other Job Requirements / Working Conditions

Sitting/Standing/Walking/Bending/Lifting

þ      Sitting (if checked, indicate frequency)

                           Constantly (More than 50% of the time)

☐       Standing (if checked, indicate frequency)

                           Choose an item.

þ      Walking (if checked, indicate frequency)

                        Occasionally (Less than 25% of the time)    
☐      Bending (if checked, indicate frequency)

                        Choose an item.
þ      Lifting (if checked, indicate pounds)

                            Up to 25 lbs.

þ   Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

þ   Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

þ   Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

þ   Travel (Must select one)

Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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