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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Performs processing of account receivables of all types of payments, reconciling suspense items and payment variances, resolve payment discrepancies/NSF by reaching out to customers for additional information and/or replacement of funds and ensure accuracy of account adjustments and issuance of outgoing payments to customers submitted to the Payment Department. Handles more complex payment reconciliations and is a mentor to Payment Specialist I.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Identify, research, post and deposit loan payments received by mail, wire, or ACH, including rejected payments from the lockbox and online payment facility.

2. Reconcile unidentified payments by contacting customers for payment information.

3. Post all Returned items from all Banks.

4. Process manual check and ACH Origination requests by reviewing and validating proper backup and approvals are included before issuing checks/ACH.

5. Reconcile and provide Corporate Accounting direction to clear suspense items.

6. Review for accuracy and post account adjustment transactions submitted from other departments.

7. Reconcile payment variances and correct account accordingly.

8. Handle more complex payment reconciliations and issues.

9. Handle all incoming emails from internal and external customers to resolve account issues and/or misapplication of funds.

10. Reconcile prior day system transactions including all Bank Deposits.

11. Assist with updating the outstanding check list and making sure its accurate.

12. Processing funding daily, which consists of uploading file in the Bank and issuing checks.

13. Be a mentor for the Payment Specialist I.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High School diploma or equivalent
2. One year of accounting clerical, general ledger and accounts receivables experience
3. Strong 10-key data entry and mathematical skills
4. Attention to detail, ability to multi-task and meet deadlines
5. Strong verbal and written communication skills needed to interact with internal and external clients
6. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Preferred Qualifications:
1. Associate's degree
2. Five years of experience in banking, insurance or related payment processing field

The annual base salary for this position is $46,750- $66,350.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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Salary : $46,750 - $66,350