What are the responsibilities and job description for the Sr. Business/ Project Analyst (Enterprise Project Office) position at Truist Bank?
Language Fluency: English (Required)
Work Shift:
Job Grade:
110Please review the following job description:
The analyst’s primary objective is to support Tier 1 Invest programs and projects within the EPO by driving the elicitation and documentation of the business and solution requirements deliverable with the Project Sponsor, Subject Matter Experts (SME’s), application owners, architects, test manager, security, as well as other project stakeholders. (i.e., Risk, Compliance, Legal, etc.)Serve as a key liaison between the lines of business (LOB), key stakeholders, and Enterprise Technology.
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Contributing member of the project team, responsible for coordinating the business and solution requirements planning, elicitation, facilitation, documentation, review, and approval activities for the projects to which they are assigned, supporting multiple business units, cross-functional teams, channels and/or other logical business functions
Duties include:
Serve as a key liaison between Business, EPO, Enterprise Technology teams and other LOBs.
Ability to drive requirements for the project based on the approved Project Charter objectives and scope items.
Plan, elicit, document, analyze and validate requirements.
Facilitate requirements elicitation sessions and walkthroughs with Business, project stakeholders, and other Truist resources, as identified on the current RACI (Responsible, Accountable, Consulted, and Informed).
Excellent attention to detail.
Excellent organizational skills.
Strict adherence to PMLC
Strict adherence to TDLC.
Familiar with agile delivery, including SAFe and Kanban methodologies.
Attend project and executive management meetings as needed.
Develop, document, and/or revise process flow charts.
Coach and mentor Business Analyst teammates and/or teammate responsible for the Business and Solution requirements for upstream and downstream applications.
Contribute to strategic business process modeling, traceability and quality management techniques
Responsible for picking up on issues, risks, and dependencies throughout the requirements analysis process.
Responsible for reporting all issues, risks, and dependencies.
Responsible coaching and mentoring other Truist teammates around the PMLC and TDLC processes.
Perform other duties as may be assigned.
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree in Business or IT, or equivalent education and related training.
Four years of professional consulting, project analyst or relevant industry experience, with three years of specializing in systems implementations, merger integration, business transformation and change management.
Strong analytical skills; excellent fact-gathering and business process mapping.
Self-starter, highly motivated, change agent Strong interpersonal, communication, collaboration and leadership skills.
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Preferred Qualifications:
Bachelor's degree in Business Administration, Information Technology, Information Systems, relevant business discipline or equivalent work experience
A minimum of 8 years of experience as a Business Analyst with experience in one or more of the following areas: Project Management, Business Process Management, Relationship Management, Business Operations, or Quality Management.
Experience planning, facilitating, eliciting, documenting and managing business and solution requirements.
Strong meeting facilitation, presentation, verbal and written skills.
Computer proficient along with proficiency in the use of the MS Office suite including Visio.
Understanding of systems engineering concepts
Ability to effectively interface with staff at all levels.
Strong critical / analytical thinking and problem-solving skills.
Ability to work independently and as a productive, positive member of a team.
Ability to travel as needed, occasionally overnight.
International Institute of Business Analysis (IIBA) certification.
Strong understanding, knowledge, and background in banking and financial services.
An understanding of current trends and technology.
Ability to read, analyze, and interpret technical data.
Ability to write features, user stories, and acceptance criteria.
Experience in an Agile environment.
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Constantly (More than 50% of the time)
Standing
Occasionally (Less than 25% of the time)
Walking
Occasionally (Less than 25% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
