Syndicated Loan Operations, Agency Closing Specialist - CIB

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Job Grade:

109

Please review the following job description:

Position location is flexible.

Provides operational support for Truist’s most sophisticated portfolio of agented syndicated deals as well as bilateral and participated deals originated across multiple business lines. This role constitutes serving as the primary point of contact across various internal and external business partners (Borrowers, Lenders, Internal and External Counsel, Credit Risk, Portfolio and Relationship Management Teams, etc.) as it relates to the execution and closing of complex loan transactions. Ensures high quality service is administered for all internal and external clients while managing closing framework and associated risks within the supported portfolios for a large, complex banking organization. Portfolios supported are ASG, ABL, CIB, CCB, Dealer Finance, CRE, and Wealth products.

Under general direction, identify, assess, research, and resolve complex issues related but not limited to accounts, systems, vendors, processes & procedures of a particular business unit supporting the commercial lending portfolios by providing an exceptional level of quality, risk management, client service and efficiency.
Develop and follow procedures and conduct follow-up with assigned analyst/vendor/owner and requestors to ensure agreed service level agreements are met, and escalate potential issues to senior analysts/management

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 

• Support all LOB’s with the execution and closing of complex syndicated loan transactions, including but not limited to, new deals, refinancing and amendments while managing and maintaining individual pipeline of active syndicated loan transactions.
• Collect and review legal documentation for operational feasibility, optimal execution mechanics and mitigation of operational risk.  Execution of best practices and control, risk mitigation and escalation point of contact.
• Review internal loan related spreadsheets for accuracy and completeness and review/advise on funding mechanics and operational requirements.
• Able to balance competing priorities and meet tight deadlines in a fast-paced environment.
• Liaise and coordinate pre-closing requirements with internal and external clients (LOB’s Credit Risk, Operations, Legal, Trade Settlements, Borrowers, Lenders).
• Assist with ad-hic inquiries from Borrowers, Lenders, Arrangers pertaining to the closing process and ongoing maintenance of the deal.  Participate and schedule internal conference calls to ensure pre-closing requirements have been met and resolve/escalate any outstanding issues.
• Identify areas of improvement to support process enhancement/efficiency.
• Lead project-oriented work efforts of problem identification and resolution, performance, productivity improvement and quality enhancements and delivery.
• Perform Business Unit Acceptance Testing of all systems changes affecting the business unit. Develop training, update procedures, and send communication to business units impacted by the changes. 
• Build knowledge and comprehension of processing capabilities and functionality of origination and servicing systems utilized by the business unit. Use this knowledge to demonstrate understanding of process and platform interdependencies, and acts as Subject Matter Expert on one or more the processing capabilities and functions by perpetually developing and strengthening knowledge.
• Develop recommendations to mitigate quality control issues, work with leadership and teammates from Risk and Compliance to implement quality controls, and perform quality control functions as a key responsibility.
• Demonstrate ability and initiative to observe and gather facts to determine next steps and to arrive at a logical resolution by observing processes, procedures, flow charts, regulatory requirements, and analyzing case data.
• Demonstrate a mastery knowledge of systems and processes in risk mitigation during internal and external audits.
• Exhibit superior knowledge and interpretation of banking policies and procedures and is able to interpret as well as a cross-functional understanding of all regulatory/compliance requirements related to the business unit as well as multiple lines of business or significant populations of the business portfolio. 
• Act as a catalyst for change in making recommendations for streamlining functions and processes, providing input and support for business unit’s systems, processes, and policies.
• Motivate, train, counsel, and encourage lower level teammate’s consistency of operations.
• Collaborate and develop positive communication and relationships with other lines of business in resolving process improvements and issues, support initiatives, and other duties as assigned.

Qualifications

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree in Business, Accounting or related field or equivalent combination of education and relevant work experience.

2. Five years of analyst or supervisory/manager experience.

3. strong written and verbal communications.

4. Knowledge of complex lending systems such as: AFS Vision, Loan IQ, SyndTrak, ClearPar, Loan IQ reporting tools / IBM Cognos, etc.

5. Able to navigate and interpret complex legal documentation., loans funding mechanics, funds flows, etc.

6. Intermediate to advanced proficiency with Microsoft Office Suite.

7. Mastery of technical knowledge or solutions.

8. Expert ability to identify, analyze, and resolve issues and draw sound logical conclusions.

9. Leader and role model in adapting to changing & competing priorities based on business needs and conditions.

10. Adaptability to changing & competing priorities based on business needs and conditions including strong time management, problem solving, and organizational skills and the ability to work independently.

11. Extremely detail oriented with a proven track record of accuracy.

12. Ability to initiate positive change, and coordinate or direct the activities of others; which may include training fellow associates.

13. Ability to work independently and participate in a mutually supporting teamwork environment.

Preferred Qualifications:

1. 3 years’ work experience in supporting syndicated loan operations.

2. Extensive knowledge of all aspects of the syndicated loan market.

3. 3 years’ relevant work experience within Loan IQ.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.